Khai Gamble
Dallas
Summary
I am a reliable service professional with a diversified background in vehicle management and customer service specific to the automotive industry. I am skilled in efficiently coordinating tasks, handling various types of vehicles, and possess organizational skills that align in any professional setting. Highly cooperative, I am able to coexist and contribute to a team and assess the overall needs of any organization. I am dedicated to providing exceptional customer service to a multitude of clients with a positive attitude.
Overview
4
4
years of professional experience
Work History
Service Valet
Avondale
08.2024 - Current
- Greet clients in a professional and positive manner to set the tone for clients.
- Build rapport with clients and assess needs as they come about.
- Notate make and model of present vehicles for organizational purposes.
- Direct operatives to correct teams for seamless delegation of duties.
- Utilize handheld devices to effectively communicate with staff and listen for tasks.
- Proactively assist clients to ensure they receive exceptional customer service.
- Complied with company policy and safety regulations to maintain secure working environment around vehicles.
Parts Runner
Avondale
01.2024 - 08.2024
- Deliver parts to technicians and to the parts counter in the dealership.
- Learn shop layouts and team leads to deliver parts accordingly.
- Collect warranty and core return parts and organizing them in the warehouse.
- Making "kits" of parts to make larger and more common orders get to technicians quicker.
- Navigate the parts warehouse and find the part that is needed.
- Safely operate the parts cart to deliver parts throughout the dealership.
Car Washer
Avondale
01.2023 - 01.2024
- Efficiently clean client and loan cars to company standard.
- Understand lot management and park vehicles in correct locations
- Receive and document chemical deliveries and organize chemical room.
- Ensure that the equipment is always stocked,clean and ready to use.
Preventative Maintenance Technician
City Of Arlington
10.2021 - 03.2022
- Perform different levels of quick services to the vehicles as they come in.
- Complete assigned work orders and service jobs on vehicles.
- Execute brake services on city maintenance and emergency vehicles.
- Perform trailer services and ensure its ready for use.
- Complete suspension services on vehicles.
- Efficiently changing and patching tires.
Education
Automotive Service Management Technology -
Lincoln Technical Institute
Grand Prairie, TX03-2022
High School Diploma -
Booker T Washington HSPVA
Dallas, TX05-2021
Skills
- Strong work ethic
- Vehicle handling expertise
- Reliability and punctuality
- Customer service
- Problem-solving
- Multitasking and organization
- Team collaboration
- Customer communication
- Effective communication
Timeline
Service Valet
Avondale
08.2024 - Current
Parts Runner
Avondale
01.2024 - 08.2024
Car Washer
Avondale
01.2023 - 01.2024
Preventative Maintenance Technician
City Of Arlington
10.2021 - 03.2022
Automotive Service Management Technology -
Lincoln Technical Institute
High School Diploma -
Booker T Washington HSPVA
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