Khai Mar
Houston,TX
Summary
Knowledgeable, empathetic, effective, and motivative Registered Nurse with an exceptional background over 10+ years handling clinical settings. Expert in monitoring health and care to proactively meet individual patients' needs. Multilingual and fluent in English, Burmese, and Karen, offering solid comprehension of cultural diversity. Skilled at working under pressure, multitasking, and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Registered Nurse, NICU
Memorial Hermann Hospital
Houston, TX
02.2023 - Current
- Assess patient needs, prioritize treatment, and assist physicians with non-invasive procedures.
- Record patient condition, vital signs, recovery progress, and medication side effects.
- Monitor and manage various treatment and care interventions.
- Advocate for patients by supporting and respecting basic rights, values, and beliefs.
- Evaluate patients, recognize and address complications, and coordinate treatment with other members of critical care team.
- Update charts throughout shifts with current, accurate information to maintain strict record-keeping standards.
- Provide patient and family health education focusing on self-management, prevention, and wellness.
- Collect lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintain personal and team compliance with medication administration standards and patient care best practices.
- Create, implement, and evaluate patient care plans with medical team.
- Educate patients and caregivers, providing emotional, psychological, and spiritual support.
- Collaborate with doctors to plan post-treatment home care and prevent return hospitalization.
Pediatric Registered Medical Assistant-Lead
Hope Clinic
Houston, TX
06.2010 - 03.2020
- Improved patient and staff satisfaction by working together with team members on floor, taking histories, vitals, collecting specimens, ordering supply, reporting vaccines and disease to State.
- Decreased patient wait times and increased workflow by managing daily schedule, preparing reports prior and dividing tasks based on priority.
- Recognized by management for providing exceptional customer service by focusing patient's satisfaction and follow guidelines to succeed expectations.
- Demonstrated leadership by making improvements to work processes and helping to train new Medical Assistants to reduce needle sticks and other work-related injuries.
- Proved administration skills in timely manner such as approved time sheet and PTO, attended meetings and updated changes to team members.
- Provided care and increased Cardiology visit for patient with heart conditions on site once monthly.
- Eliminated downtime and maximized revenue by providing projects such as vaccines reminder from IMMTRAC and insurance lists.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related safety and services.
- Maintained updated knowledge through continuing education, and advanced training such as managing and leadership skills.
Medical Assistant Externship
Bellaire Gessner Medical Clinic
Houston, TX
01.2010 - 03.2010
- Recorded patients’ medical history and vital statistics
- Administered vaccines, performed blood draws in-house tests, pap smears, urinalysis, EKGs and ear irrigation
- Provided patient care, supporting patients throughout medical procedure
- Provided front office support, verifying insurance, managing front desk and filing
Case Manager
YMCA International Services
Houston, Texas
09.2009 - 01.2010
- Provided case management services to wide range of customers
- Assessed clients’ needs, situations, strengths, and support networks to determine their goals
- Helped clients work with government agencies to apply for and receive benefits such as Medicaid, Food stamp, SSI
- Helped clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment
- Advocated for and helped clients get resources that would improve their well-being
Housekeeping
Houstonian Hotel
Houston, Texas
09.2008 - 04.2009
- Interacted pleasantly with clients and guests when performing daily duties.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Education
Bachelor of Science - Nursing
University of Texas Health Science Center Houston
Houston, TX12.2022
Associate of Science - Biology
Houston Community
Houston, TX08.2020
Medical Assistant-Diploma -
Texas School of Business
03.2011
Civil Engineer -
Government Technical Institute
09.2006
High School Diploma -
ATK High School
Burma05.2004
Skills
- Medical Histories and Assessments
- Patient and Medical Device Monitoring
- Wound Care
- Family Education
- Ventilator Management
- Pain Management
- Documentation and Reporting
- Planning & organizing
- Trilingual
- Excellent Customer Service
- Reliable and Responsible
- Adaptability
- Resiliency and Calm under Stress
- Quick Learner
- Honest, Ethical and reliable
- Advocacy
Languages
Languages
English
Full Professional
Burmese
Native/ Bilingual
Karen
Native/ Bilingual
Accomplishments
- Promoted from Medical Assistant to Lead in two years.
- Recognized as excellent in training of new team members and for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Timeline
Registered Nurse, NICU
Memorial Hermann Hospital
02.2023 - Current
Pediatric Registered Medical Assistant-Lead
Hope Clinic
06.2010 - 03.2020
Medical Assistant Externship
Bellaire Gessner Medical Clinic
01.2010 - 03.2010
Case Manager
YMCA International Services
09.2009 - 01.2010
Housekeeping
Houstonian Hotel
09.2008 - 04.2009
Bachelor of Science - Nursing
University of Texas Health Science Center Houston
Associate of Science - Biology
Houston Community
Medical Assistant-Diploma -
Texas School of Business
Civil Engineer -
Government Technical Institute
High School Diploma -
ATK High School
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