Summary
Overview
Work History
Education
Skills
Timeline
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Khai Pinkston

Summary

I am an organized, driven and, hard working individual equipped with the skills to positively contribute to the work environment. I most recently specialized in project coordination with a focus on boosting customer satisfaction and service quality. I am also very familiar with documentation, reports, and maintaining files and records.

In addition, I served in as a resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. I have offered 3 years of hands-on experience handling various administrative duties and tasks in office setting as well as working an additional 6 years as a volunteer in.

I consider myself a a huge advocate for impactful and positive customer service experiences. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organization's brand.

Overview

3
3
years of professional experience

Work History

Assisting Coordinator

Prince George's Arts & Humanities Council
Largo, MD
07.2022 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Collaborated with clients to identify their goals and expectations for events and projects.
  • Assisted with planning various activities such as seminars, workshops or conferences related to the event theme or topic area.
  • Worked closely with audio visual technicians and other technical personnel in setting up equipment at the venue.
  • Maintained an organized database of contacts using software applications like MS Excel and Access.
  • Assisted Project Managers in preparing project plans and schedules, tracking progress, and reporting results.
  • Supported the development of new methods, tools to improve efficiency in planning, executing projects.

Brand Ambassador

Pandora Jewelry
Washington, D.C.
05.2021 - 05.2022
  • Organized and promoted campus events to increase student engagement.
  • Conducted market research to understand student needs and preferences.
  • Assisted with the development of marketing materials such as flyers, brochures, and posters.
  • Coordinated logistics for various campus activities.
  • Developed relationships with faculty members to gain support for on-campus initiatives.
  • Created social media content to promote upcoming events on campus.
  • Planned interactive workshops for students on topics such as leadership skills, time management.
  • Represented the university at external conferences and meetings.

Educator

Lululemon Athletica Washington D.C
Washington, DC
06.2021 - 03.2022
  • Was responsible for engaging and connecting with guests (customers)
  • High IQ in product education and speaking authentically about the community and culture of Lululemon
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled back of house duties, overstock items, etc
  • Inventory, phone sales, product placement, merchandising, and employees training
  • Arranged new merchandise with signage and displays to encourage customer sales

Education

Bachelor of Arts - Strategic, Legal & Management Communications

Howard University
Washington, DC
05.2022

Skills

  • Scheduling and calendar management
  • Large scale event planning and coordination
  • Project Coordination
  • Schedule Management
  • Data Entry
  • Interpersonal communication skills
  • Organizational system proficiency

Timeline

Assisting Coordinator

Prince George's Arts & Humanities Council
07.2022 - Current

Educator

Lululemon Athletica Washington D.C
06.2021 - 03.2022

Brand Ambassador

Pandora Jewelry
05.2021 - 05.2022

Bachelor of Arts - Strategic, Legal & Management Communications

Howard University
Khai Pinkston