Kha’Lea Johnson
Los Angeles,CA
Summary
High school graduate with a strong background in customer service, passionate about providing exceptional service and building positive relationships with customers. Eager to contribute to the success to the company and utilize my skills and knowledge to help drive the growth and success of the company. Excited to bring dedication and enthusiasm to a dynamic team environment.
Overview
13
13
years of professional experience
Work History
Security Guard
Allied Universal
09.2023 - Current
- Patrol campus
- Check visitors in who visit dorms
- Watch surveillance cameras
- Greet guest
Customer Service/ Security
Miro House Security
02.2020 - 11.2022
- Secure property
- Check IDs
- Greet guest
Agent
Vxi Global Solutions Inc
06.2016 - 01.2020
- Answer incoming calls
- Help customers move their Directv to one home to another home.
- Sales verifier, making sure all the customer information is correct before processing the order and taking down the customer credit card number to process the order for Directv
- Customer service
- Trained incoming new hires
Sales Associate / Cashier
Toys R Us
11.2015 - 01.2016
- Helping customers
- Ringing customers up
- Restocking shelves
- Cleaning up the store
- Making sure customers have a great time at the store
- Answer incoming phone calls
Tribe member
Freebirds
03.2015 - 07.2015
- Cashier
- Taking orders for customers
- Answering the phone
General clerk
Expo center
05.2012 - 08.2012
- Supervised people during pool activity
- Maintain a clean and organized environment
- Ensured people followed rules and regulations
- Responsible for people safety
- Interacted efficiently with visitors
Education
High school Diploma - undefined
Crenshaw Arts-Technology Charter High School
05.2013
Skills
- Well-organized and efficient
- Strong training skills
- Quickly learn procedures and methods
- Responsible, honest, friendly, communication skills and respectful
- Self-motivated and assertive
- Enjoy working with people
- Dedicated
- Patient
Timeline
Security Guard
Allied Universal
09.2023 - Current
Customer Service/ Security
Miro House Security
02.2020 - 11.2022
Agent
Vxi Global Solutions Inc
06.2016 - 01.2020
Sales Associate / Cashier
Toys R Us
11.2015 - 01.2016
Tribe member
Freebirds
03.2015 - 07.2015
General clerk
Expo center
05.2012 - 08.2012
High school Diploma - undefined
Crenshaw Arts-Technology Charter High School
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