Khaled Elbanhawy
Bayonne,NJ
Summary
Dynamic Uber Partner with a proven track record in enhancing ride efficiency and customer satisfaction. Demonstrated flexibility and punctuality while maintaining a clean and safe vehicle environment. Achieved high ratings through exceptional service and effective communication, ensuring timely and comfortable transportation for all passengers. Skilled in GPS navigation and route optimization.
Overview
1
1
Certification
Work History
Uber Partner
Uber
04.2022 - 2025
- Developed training materials for new drivers, focusing on best practices for safety and customer interaction.
- Collaborated with cross-functional teams to streamline operational processes and improve overall service delivery.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Maintained a high driver rating through excellent communication and navigational skills.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
Emergency Medicine Resident
Ministry of Health
2003 - 2018
- Responded to emergency situations, providing immediate medical care and stabilization of patients.
- Collaborated with multidisciplinary teams to develop treatment plans for acute medical conditions.
- Conducted comprehensive patient assessments, documenting findings in electronic health records efficiently.
- Managed critical interventions including intubations, central line placements, and resuscitations under pressure.
- Mentored junior residents, enhancing their clinical skills and knowledge in emergency medicine practices.
- Led quality improvement initiatives to streamline patient triage processes and reduce wait times.
- Developed training modules for new residents, fostering a culture of continuous learning and excellence in care.
- Analyzed patient outcomes data to identify trends and improve departmental protocols for better service delivery.
- Mentored junior residents and medical students, providing guidance on clinical decision-making processes and procedural skills.
- Performed life-saving procedures such as intubations, central line placements, and chest tube insertions in critical situations.
- Collected patient assessment data for assessment by licensed staff.
- Participated in community outreach programs aimed at promoting health awareness and improving access to emergency medical services for vulnerable populations.
- Documented patient information in medical records.
- Reduced medical errors by maintaining open communication with multidisciplinary teams and following established protocols.
- Maintained accurate patient records, ensuring timely documentation of assessments, interventions, and outcomes to facilitate effective care coordination.
- Demonstrated leadership skills during mass-casualty incidents, coordinating resources effectively while maintaining a calm demeanor under pressure.
- Continuously updated clinical knowledge and skills through ongoing professional development activities, including attending conferences and completing continuing medical education courses.
- Presented findings at conferences and workshops, sharing best practices with fellow healthcare professionals.
- Maintained work areas, exam treatment and x-ray rooms, restocking with supplies, and instruments and sterilized reusable equipment.
- Conducted research projects on emergency medicine topics, contributing to the advancement of knowledge within the field.
- Communicated effectively with consulting specialists to ensure seamless continuity of care for patients requiring specialized services.
- Enhanced patient care by applying evidence-based medicine and optimizing treatment plans.
- Assessed complex cases quickly, developing appropriate diagnostic strategies that led to successful treatment plans.
- Administered oral and parenteral medications under direct and immediate supervision of clinical preceptor or designee.
- Participated in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient care.
- Improved patient outcomes through accurate diagnosis, effective treatment, and compassionate care.
- Developed strong rapport with patients and families by actively listening to their concerns and addressing their questions about treatments or diagnoses.
- Managed high-stress situations, prioritizing patient needs and providing efficient medical interventions.
- Collaborated with attending physicians to develop comprehensive care plans for patients in the emergency department.
- Adapted rapidly to changing circumstances within the emergency department environment, ensuring optimal patient management at all times.
- Utilized advanced imaging techniques to aid in accurate diagnosis of various medical conditions encountered in the emergency department setting.
- Determined emergency situation and developed plan of action.
- Monitored patient condition and communicated findings to nursing staff.
- Assisted with mobilization, ambulation, and transport of patients.
- Used medical equipment and comprehended severity of injury.
- Assessed and reported patients' responses to initiated treatment.
- Referred patients to specialists or other practitioners for treatment.
- Performed minor surgical procedures to address simple, urgent patient injuries or conditions.
- Prescribed medications, recommended treatments or suggested related therapeutic procedures.
- Determined and ordered tests and diagnostic images to determine patient conditions.
- Participated in quality improvement initiatives, peer reviews and process development.
Education
No Degree - Medical Science, Pre Nursing Double Majors
Hudson County Community College
Jersey City, NJBachelor of Science - Medicine
Faculty of Medicine, Al Iskandriah University
Al Iskandriah, Egypt 02.2003
Skills
- Time management & planning
- Punctuality
- Communication
- Problem solving
- Leadership
Certification
- Honor student award certificate from Hudson county community college, May 2025
- The national society of leadership and success, September 2025
- Advanced life support certificate from Cardiology and critical care Department, Alexandria Police Hospital. April 2018.
- Ultrasound in ICU certificate from Cardiology and Critical Care Department, Alexandria Police Hospital. April 2018
- 3D Echo workshop certification from Cardiology CardioAlex 17 in Bibliotheca, Alexandria Egypt. May 2017
- Nanotechnology workshop certificate from CardioAlex17 in Bibliotheca, Alexandria Egypt. May 2017
- Certificate from the European Board for accreditation in Cardiology. May 2017
- Certificate for ALS from the Egyptian Resuscitation Council. April 2017
- Certificate for Advanced life support workshop from the 2nd Annual Congress of Cardiology and Critical care. April 2016.
- Certificate for ALCS from Alexandria Health Directorate in collaboration with Chest Hospital Critical Care Department. August 2015.
- Certificate of Master degree in Health sciences Majoring Healthcare Quality management. April 2013.
- Patient Falls prevention Certificate from Health Insurance Organization HIO, Alexandria Patient Safety Alliance. November 2012.
- Certificate of Accreditation from Faculty of Medicine, Alexandria University, Emergency Department. December 2007.
- Advanced life support from the general syndicate of physicians- scientific committee, November 2007.
- Certificate for completion of Family Medicine Program from Egyptian Ministry of health, Section of technical support and health projects(healthcare development program). August 2006.
Timeline
Uber Partner
Uber
04.2022 - 2025
Emergency Medicine Resident
Ministry of Health
2003 - 2018
No Degree - Medical Science, Pre Nursing Double Majors
Hudson County Community College
Bachelor of Science - Medicine
Faculty of Medicine, Al Iskandriah University