Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khaleeda Pierre-Louis

Fort Lauderdale

Summary

Analytical, detail-oriented, and organized professional with a proven track record in customer service, team leadership, and project management. A collaborative team player with an ownership mentality, known for delivering high-quality strategic solutions that drive business growth. Strong communicator with expertise in conflict resolution, client relationship management, and cross-functional team leadership. Adaptable, quick to learn, and effective under pressure in fast-changing environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Courier

Uber Eats
01.2022 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.

Lead Retail Merchandiser

Sam’s Club
02.2022 - 11.2024
  • Led and supervised merchandising teams, scheduled tasks, and ensured effective product presentation.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
  • Provided excellent customer service and adapted to multiple roles to support store operations.
  • Organized and maintained displays to achieve clean and appealing product layouts.

Hostess | Busser

Longhorn Steakhouse
11.2019 - 06.2020
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

Certificate - Culinary Arts

Atlantic Technical College
Fort Lauderdale, FL
01.2021

High School Diploma - undefined

Fort Lauderdale High School
Fort Lauderdale, FL
01.2020

Skills

  • Effective verbal and written communication
  • Collaborative problem-solving
  • Cross-functional teamwork
  • Strong decision-making abilities
  • Responsive to changing environments
  • Client relationship management and active listening
  • Thrives under pressure and adapts well to dynamic environments

Certification

Class D License - 2025

Timeline

Lead Retail Merchandiser

Sam’s Club
02.2022 - 11.2024

Courier

Uber Eats
01.2022 - Current

Hostess | Busser

Longhorn Steakhouse
11.2019 - 06.2020

High School Diploma - undefined

Fort Lauderdale High School

Certificate - Culinary Arts

Atlantic Technical College

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