Khalejah Nwagbo
Stockton,CA
Summary
Personable sales agent skilled in lead generation, account retention, and relationship management. Experienced in assessing customer needs and introducing new products. Proficient in Microsoft Word.
Motivated professional with a background in elementary schools, enhancing student and parent interactions while fostering a hospitable environment. Collaborative team player with experience managing multiple tasks, specializing in conflict resolution, team coordination, and customer support. Highly organized and thrives in fast-paced settings. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution.
Overview
2
2
years of professional experience
Work History
Lunch Recess Coach
Elevo
Stockton, CA
09.2024 - Current
- Facilitated personal and professional growth for clients by setting clear goals, providing ongoing support and accountability.
- Providing training and resources to improve specific skills.
- Offer emotional support and motivation.
- Assisting school in identifying challenges and developing strategies to overcome them.
- Help children with their social emotional learning.
Front Desk Agent
Marriott
Lodi, California
03.2024 - 07.2024
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Provided excellent customer service while upholding company policies.
- Inputted guest information into computer system accurately and securely.
- Addressed customer needs in a timely manner.
- Verified accuracy of room rates and other charges during check-in process.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Posted incidental charges to ledgers, manually or by using computers.
Sales Agent
New Canvassing Experience
San Francisco, CA
09.2023 - 01.2024
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Education
Paraprofessional Certification -
San Joaquin County Office of Education
Psychology
San Joaquin Delta College
Stockton, CANo Degree - Psychology
Langston University
Langston, OK05.2027
RBS Certified
05-2024
ServSafe
Food Handlers Certification
02-2024
High School Diploma -
Mt. Eden High School
Hayward, CA06.2021
Skills
- Paperwork Processing
- Leadership
- Strategy Development
- Building Rapport/ Team Collaboration
- Community engagement
- Safety and security procedures
- Excellent attention to detail
- Problem-Solving
- POS Systems
- Conflict and issue documentation
- Technical skills
Affiliations
- Modeling
- Reading
- Hiking
Timeline
Lunch Recess Coach
Elevo
09.2024 - Current
Front Desk Agent
Marriott
03.2024 - 07.2024
Sales Agent
New Canvassing Experience
09.2023 - 01.2024
No Degree - Psychology
Langston University
RBS Certified
ServSafe
Food Handlers Certification
High School Diploma -
Mt. Eden High School
Paraprofessional Certification -
San Joaquin County Office of Education
Psychology
San Joaquin Delta College