Experienced Certified Ophthalmic Assistant with a strong track record of patient interaction and administrative proficiency. CPR certified and skilled in EHR programs and Microsoft Office. Seeking a position that promotes professional growth, exceptional service, and a collaborative work environment.
Overview
17
17
years of professional experience
Work History
Hospital Lab Technician
University of California San Francisco
2016.05 - Current
Participated in ongoing professional development opportunities to stay current with industry best practices and advancements in ophthalmic technology.
Collaborated effectively with staff members across various departments to ensure seamless delivery of quality patient care services.
Provided exceptional customer service while answering phones, scheduling appointments, and addressing patient inquiries or concerns.
Served as a reliable and knowledgeable resource for patients, providing guidance on appropriate use of medications and eye
Supported surgical procedures by setting up instruments, calibrating equipment, and providing assistance as needed during
Triaged phone calls from patients and outside contacts
Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Prepared and assisted in laser treatments and minor procedures.
Measured intraocular pressure using Goldman and Tonopen tonometry process.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Identified issues during preliminary exam and addressed concerns with physician.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Experience in Pediatrics, Oculoplastics, Uveitis/Proctor, Cornea, pterygium, Retina, Glaucoma, Neuro-Ophthalmology
LEAD OPHTHALMIC TECHNICIAN/FLUORESCEIN ANGIOGRAPHER
EAST BAY RETINA CONSULTANTS, INC.
2013.12 - 2016.05
Performed Fluorescein Angiograms using both Fluorescein and Indocyanine Green through a Fundus Retinal Camera Topcon, Spectralis, and Optos
Proficient in usage of optical coherence tomography scans and fundus imaging Zeiss and Spectralis
Utilized a variety of ophthalmic tools and scans for diagnostic purposes
Determined patient's' Intraocular pressures using a handheld tonometry device
Assisted physicians by taking patient's' Ocular and Systemic History
Performed refraction for clinical studies
Prep patients for different tests such as PDT, lasers, assist with Pneumatic Cryo treatments.
OFFICE MANAGER/RECEPTIONIST
SELLING YOUR THINGS
2013.06 - 2013.12
Performed administrative tasks
Developed a marketing strategy for retail department.
MEDICAL/OPTOMETRIST ASSISTANT/ OPTICIAN
PUCCINELLI OPTOMETRY
2008.01 - 2011.05
Responsible for both front office and back office duties preparing charts, obtaining current and prior authorizations, answering phones, scheduling appointments, pretesting, auto refractor, visual fields, ishihara, bilingual insurance, filing, depth perception
Managed optician functions with checking glasses, frame selection, fitting glasses adjustments, measuring bifocals, trifocals and progressive lenses
Instructed patients on proper usage of contact lenses
Measured prescriptions of patients' corrective lenses upon their arrival.
Education
Certificate - Medical Assisting
Carrington College
Antioch, CA
06.2009
Skills
Quality Control
Attention to Detail
Positive Attitude
Workflow Coordination
Visual field testing
Ophthalmic Imaging (most/all machines)
Electronic Medical Records
Appointment scheduling
Ocular Coherence Tomography
Electroretinography Testing
Medication Administration
Diagnostic Testing
Ophthalmic equipment expertise
Visual prescreening
Timeline
Hospital Lab Technician
University of California San Francisco
2016.05 - Current
LEAD OPHTHALMIC TECHNICIAN/FLUORESCEIN ANGIOGRAPHER
EAST BAY RETINA CONSULTANTS, INC.
2013.12 - 2016.05
OFFICE MANAGER/RECEPTIONIST
SELLING YOUR THINGS
2013.06 - 2013.12
MEDICAL/OPTOMETRIST ASSISTANT/ OPTICIAN
PUCCINELLI OPTOMETRY
2008.01 - 2011.05
Certificate - Medical Assisting
Carrington College
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