Khalil Banks
North Chesterfield,Virginia
Summary
Recent graduate in Information Systems & Technology with hands-on experience in tech support, digital system management, and software design. Successfully contributed to website design, database creation, and maintenance while collaborating with cross-functional teams to deliver client-focused solutions. Proficient in project management, adept at bridging the gap between technology and business needs to create efficient digital systems.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Old Dominion University
01.2023 - 01.2025
- Worked on rotation to answer calls and assist residents when problems occurred
- Guided residents seeking academic support towards the appropriate parties
- Assisted residents in the navigation of campus software
- Created, monitored, maintained communications channels utilized by residents
- Created a positive atmosphere where visitors can feel welcomed
- Produced programs that allowed residents to establish relationships with others
- Educated residents on the policies of housing and resident life
- Assisted in the evacuation of residents during drills and emergencies
Night Desk Receptionist
Old Dominion University
08.2021 - 12.2023
- Ensured the safety of residents by confirming their residence in the building
- Answered phone calls and assisted callers in reaching the appropriate party
- Directed emergency personnel through the building during emergencies
- Assisted in the creation of technical equipment for late night events
- Maintained digital records and reports
- Assisted residents during move-in and move-out
- Aided residents in gaining access to their rooms during lockouts
- Communicated with issues to other staff members
- Established a warm and welcoming environment for visitors
Education
Bachelor of Information Systems & Technology -
Old Dominion University
Norfolk, Virginia12.2024
Skills
- IT Project Management
- Database Design and Development
- Web Design and Development
- Java
- Python
- SQL
- CSS
- HTML
Timeline
Resident Assistant
Old Dominion University
01.2023 - 01.2025
Night Desk Receptionist
Old Dominion University
08.2021 - 12.2023
Bachelor of Information Systems & Technology -
Old Dominion University
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