Clancy Resseger
Lynchburg,VA
Summary
Dynamic leader with extensive experience in team management and customer service. Proven ability to foster collaboration, optimize workflows, and resolve conflicts. Achievements include enhancing team performance and contributing to a positive community environment.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Liberty University
Lynchburg, Virginia
05.2026 - Current
- Coordinated communication between residents and university staff to promptly resolve issues and foster a supportive community.
- Monitored common areas to maintain a safe and welcoming living environment for all residents.
- Managed administrative tasks, including maintenance requests, room changes, and incident reports to streamline resident support.
- Maintained accurate records of resident interactions and incidents for documentation purposes.
- Participated in regular staff meetings with the Resident Director.
Shift Leader
Shake Smart
Lynchburg, Virginia
09.2025 - Current
- Supervised and led employees to uphold productivity and customer service standards, fostering a positive customer experience.
- Maintained organized work environment by effectively delegating tasks to staff, streamlining workflow.
- Ensured staff were properly trained on all aspects of their job duties, including safety protocols.
- Collaborated with team to ensure cleanliness and organization of workspace, enhancing overall operational efficiency.
Kitchen Manager
Marys Pizza Shack
Petaluma, California
03.2019 - 03.2025
- Coordinated daily specials and menu updates with culinary team to enhance guest offerings.
- Managed inventory levels and ordered supplies to ensure uninterrupted kitchen operations.
- Maintained accurate records of food costs, labor costs, and waste management to support budget compliance.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Managed employee relations by providing guidance on job duties and disciplinary actions.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
Apprentice Carpenter
George Drady Construction
Santa Rosa, California
11.2020 - 04.2022
- Framed and installed structures for residential buildings, contributing to project timelines.
- Constructed frameworks for residential buildings using various carpentry tools and materials.
- Utilized hand and power tools to execute carpentry tasks with precision.
- Installed drywall, windows, and doors to ensure proper fit and finish.
- Collaborated with senior carpenters to interpret blueprints and project specifications for accurate execution.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA08-2026
Skills
- Customer service
- Team leadership
- Staff training
- Crisis management
- Safety processes and procedures
- Workflow optimization
- Time management
- Project management
- Inventory management
- Office administration
- Conflict resolution
- Interpersonal communication
- Report writing
- Community outreach
Timeline
Resident Assistant
Liberty University
05.2026 - Current
Shift Leader
Shake Smart
09.2025 - Current
Apprentice Carpenter
George Drady Construction
11.2020 - 04.2022
Kitchen Manager
Marys Pizza Shack
03.2019 - 03.2025
Bachelor of Science - Criminal Justice
Liberty University