Khalil Johnson
Slingerlands,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
RC2
Northern Rivers Family Of Services
Albany, NY
10.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
Education
GED -
GED
Albany, NY07-2021
Skills
- Microsoft Word
- Problem-Solving
- Troubleshooting
- Time Management
- Task Prioritization
- Relationship Building
- Multitasking
- Flexible and Adaptable
- First Aid/CPR
- Teamwork and Collaboration
- Recordkeeping
- Analytical and Critical Thinking
- Cultural Awareness
Timeline
RC2
Northern Rivers Family Of Services
10.2021 - Current
GED -
GED