Khalil Lockhart
Jersey City,NJ
Summary
Detail-oriented and motivated UX Designer, skilled in Adobe XD and Figma, seeking an entry-level position to kickstart a career. Possesses a solid understanding of user-centered design principles and the ability to translate complex ideas into visually appealing mockups.
Overview
5
5
years of professional experience
Work History
Client Relations Specialist
Conduet
09.2022 - Current
- Handled incoming customer inquiries via phone, email, and live chat, providing accurate and timely resolution to issues.
- Worked closely with various departments, including sales, marketing, and operations, to address client inquiries.
- Conducted client satisfaction surveys and provided feedback to improve service quality.
- Addressed and resolved customer complaints and concerns.
Security Guard
UBS Financial Services
11.2018 - 09.2022
- Monitored surveillance systems and responded to suspicious activities or incidents.
- Collaborated with law enforcement agencies and emergency responders during critical situations.
- Completed incident reports and maintained records of daily activities.
- Conducted regular foot patrols and perimeter checks to ensure security on site.
Education
Bachelor of Science - Computer Science
New Jersey City University
Jersey City, NJ06.2024
Skills
- 3D Prototyping
- User Research
- Persona Creation
- Mobile Design
- Wireframing
- Website & Multimedia design
- Usability Testing
- Story Boarding
Timeline
Client Relations Specialist
Conduet
09.2022 - Current
Security Guard
UBS Financial Services
11.2018 - 09.2022
Bachelor of Science - Computer Science
New Jersey City University
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