Khalil Lowery Long
Altamonte Springs
Summary
Enthusiastic and highly motivated professional with over 20 years of experience in management experience. In depth knowledge in inventory, hiring, interviewing, and dealing with suppliers. High energy critical thinking leader with great customer service skills
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sever/Cook
Brookdale Assisted Living
11.2024 - Current
- Delivered exceptional dining experiences for residents and guests, ensuring satisfaction with each meal service.
- Trained new staff on food safety protocols and customer service standards to maintain high-quality service.
- Collaborated with kitchen staff to accurately communicate menu items and special dietary needs of residents.
- Monitored dining room operations to enhance workflow efficiency and improve guest experience.
- Assisted in developing weekly menus that catered to resident preferences and nutritional requirements.
- Implemented feedback systems to gather resident input, driving continuous improvement in service delivery.
- Organized and facilitated special events, enhancing community engagement through themed meals and activities.
- Fostered a welcoming atmosphere by building strong relationships with residents, promoting a sense of belonging within the community.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Service Manager
Chili’s Bar & Grill
07.2013 - Current
- Manage aspects of food service operation including inventory and cost control.
- Accountable for daily cash-outs, safe reconciliation, and deposits.
- Abide by and enforce all food safety and health code regulations.
Live Event Assistant Manager
RBL Jr Live Events and Photography
03.2008 - Current
- In charge of sound and lighting setup for live events.
- Repair and maintain all equipment including all microphones, mixers, and speakers.
- Assist in synchronizing video and audio tracks.
- Coordinate with wedding planners and event managers to ensure proper sound quality.
General manager/Assistant Manager
Tijuana Flats Burrito Co.
07.2011 - 05.2019
- Assisted General Manager in all scheduling, employee training, and employee evaluations.
- Oversaw inventory management tasks, store supplies and front end operations.
- Applied effective sales plans in order to raise sales by over 35% annually.
- Implemented monthly employee incentives to increase sales.
- Led store maintenance team ensuring high visual standards, and proper placement of all promotional events.
Intern
TruSun Media Inc. (TSM) Studio
05.2017 - 03.2018
- Record, edit and mix audio tracks.
- Set up, maintain and regularly inspect sound equipment.
- Responsible for assembling, operating and maintaining technical equipment used to record, amplify, enhance, mix or reproduce sound.
- Create and update sound libraries.
- Sound effect recording and editing.
- Lead field recorder for all short film and video shoots.
- Perform duties assigned by lead engineers, producers and artists.
- Meet weekly with all management staff to discuss operations, coordinate artist schedules, and set goals.
Intern
Stixx Recording Studio
10.2008 - 09.2009
- Handled booking of clients worked closely with artist to design projects.
- Responsible for Labeling and Organization of file folders and Audio files.
- Designed layouts for radio jingles.
- Podcast Editing.
Education
Recording Arts and Show Production
Florida Institute of Recording Sound & Technology
Orlando, FL03.2018
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Lake Brantley High School
Altamonte Springs, FL05.1998
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Food safety practices
Certification
Servsafe Certified
Timeline
Sever/Cook
Brookdale Assisted Living
11.2024 - Current
Intern
TruSun Media Inc. (TSM) Studio
05.2017 - 03.2018
Service Manager
Chili’s Bar & Grill
07.2013 - Current
General manager/Assistant Manager
Tijuana Flats Burrito Co.
07.2011 - 05.2019
Intern
Stixx Recording Studio
10.2008 - 09.2009
Live Event Assistant Manager
RBL Jr Live Events and Photography
03.2008 - Current
Recording Arts and Show Production
Florida Institute of Recording Sound & Technology
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Lake Brantley High School