Miranda Spell
Coaches Sports Bar And Grill
Niles,OH
4
years of professional experience
Early-career hospitality professional with experience in server and kitchen management roles. Skilled in task prioritization, staff training, and smooth service coordination. Brings a strong work ethic and a consistent focus on customer satisfaction and efficient daily operations.
Work History
Sever
2 Years 2 Months- Anticipated guest needs and resolved concerns to maintain positive dining experiences.
- Coordinated with kitchen and bar staff to ensure smooth order flow during peak service.
- Delivered prompt table service while maintaining accuracy with food and beverage orders.
- Processed payments accurately using point-of-sale systems and balanced checks efficiently.
- Trained new servers on menu knowledge, service steps, and guest interaction expectations.
- .
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Kitchen Manager
1 Year 10 Months- Managed daily kitchen operations, ensuring smooth food preparation and consistent service standards.
- Supervised culinary staff, assigning tasks and supporting efficient workflow during peak service periods.
- Monitored food inventory, ordering supplies to maintain stock levels and reduce shortages.
- Enforced sanitation and food safety procedures to support compliance with health regulations.
Education
High School Diploma
Skills
Payment processing
Point-of-sale operation
Order management
Guest engagement
Exceptional customer service
Dining etiquette
Client relations
Strong work ethic
Task prioritization
Information recall
Strong work ethic
Task prioritization
Timeline
Sever
Coaches Sports Bar And Grill
08.2024 - CurrentRead More
Kitchen Manager
Sons of Italy 2874
10.2022 - 08.2024Read More
Niles Mckinley Highschool
High School Diploma
Read More