Damaris Cid
Park City,Utah
Summary
Resourceful Front of House Employee known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and time management. Excel at using communication, adaptability, and teamwork to enhance guest experience and streamline operations. Committed to maintaining welcoming and organized front-of-house environments. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Sever
Salt Lake Brewing co
Park City , Utah
2024.05 - Current
- Being knowledgeable of Utah liquor laws and apply them to every sale.
- Took orders from customers accurately and in a timely manner.
- Ability to read guests and be able to provide menu knowledge and/or recommendations. Also, accommodating dietary restrictions in a helpful manner to both customers and my kitchen staff.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Front Desk Lead
Marriott
Park City , Utah
2022.06 - 2023.02
- Managed promptly to customer inquiries regarding room availability, rates, and reservations
- Recommended guests regarding restaurants, transportation, entertainment.
- collaborated accurately and effectively with all resort departments.
- Performed daily audits of guest accounts using computerized system.
- Responded promptly to all emails or phone calls from customers.
- Ensured smooth check-in and check-out processes for guests by verifying reservations and payment methods.
- Provided exquisite guest service at all times while maintaining professional 5 star Forbes standards.
Print and Marketing Associate
Staples, The Office Supply Superstore
Park City , Utah
2020.05 - 2022.02
- Provided input on creative design concepts related to marketing collateral.
- Assisted with the development of promotional materials, such as brochures and flyers, digital documents, photo editing, etc.
- Measured campaign effectiveness using survey data to gain insights about customers.
- Meet guaranteed turn over time for all projects.
Front of House Employee
PC Chinese and Thai
Park City , Utah
2018.02 - 2020.03
- Performed opening and closing duties such as counting money, organizing supplies.
- Informed customers of daily specials, menu items, and restaurant policies.
- Resolved customer complaints in a professional and courteous manner.
- Assisted with training new front of house employees on procedures and policies.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Checked food quality regularly before serving it to customers.
- Provided take-out services to customers who preferred to dine offsite.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
Education
High School Diploma -
Park City High School
Park City, UT2020-07
Skills
- Food allergy awareness
- Professional Appearance
- Strong Work Ethic
- Phone Etiquette
- Point of sale systems
- Multilingual
- Payment Processing
- Team Collaboration
- Training and mentoring
- Guest Relations
Timeline
Sever
Salt Lake Brewing co
2024.05 - Current
Front Desk Lead
Marriott
2022.06 - 2023.02
Print and Marketing Associate
Staples, The Office Supply Superstore
2020.05 - 2022.02
Front of House Employee
PC Chinese and Thai
2018.02 - 2020.03
High School Diploma -
Park City High School
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