Donovan Robertson
Albuquerque
Summary
Personable restaurant server with five plus years of experience seeking employment as a staff member to assist guests with a positive dining experience.
Dedicated service professional with upscale dining expertise and a focus on exceptional customer service. Proven ability in transaction processing, food allergy awareness, and quality assurance.
Overview
7
7
years of professional experience
Work History
Sever/Bartender
Agave Grill And Cantina
Santa Fe
12.2022 - 10.2025
- Guest greeter.
- Made menu and wine pairing recommendations.
- Took orders in an accurate and timely manner.
- Handled money transactions following company procedures.
- Took inventory and helped with record keeping.
- Took orders from customers accurately and in a timely manner.
Host
Santa Cafe
Santa Fe
07.2021 - 08.2022
- Assisted with the training of new servers.
- Bussed tables and made food deliveries.
- Greeted and seated guests while answering customer inquiries regarding menu options and special promotions.
- Adapted to fast paced changing environment.
- Managed incoming calls while providing customer service.
Food Runner/Server
Geronimo Restaurant
Santa Fe
01.2019 - 01.2021
- Checked all dishes before delivering them to ensure quality standards were met.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Assisted in training new staff members on restaurant operations and procedures.
- Performed daily food prep tasks such as chopping vegetables, or making sauces.
Education
High School Diploma -
Pen Foster High School
Santa Fe, NM 12.2016 - 02/2018
Some College (No Degree) - Culinary
CNM
Albuquerque, NMSkills
- Team-oriented
- Transaction Processing
- Upscale dining expertise
- Reservation Management
- Emergency Response
- Safety awareness
- Quality Assurance
- Public Safety
- Table Setting
- Exceptional customer service
- Menu Memorization
- Food allergy awareness
- Guest service
Timeline
Sever/Bartender
Agave Grill And Cantina
12.2022 - 10.2025
Host
Santa Cafe
07.2021 - 08.2022
Food Runner/Server
Geronimo Restaurant
01.2019 - 01.2021
High School Diploma -
Pen Foster High School
12.2016 - 02/2018
Some College (No Degree) - Culinary
CNM