Samiayah Simpson
Paterson
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sever/Bartender
Chillis Grill and Bar
Little Falls
05.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Processed customer orders accurately using point-of-sale systems.
- Trained new servers on restaurant policies and service techniques.
Amazon Fulfillment Associate
Amazon.com
10.2016 - 04.2023
- Packaged customer orders accurately for timely delivery.
- Operated warehouse equipment efficiently and safely.
- Maintained inventory accuracy through regular cycle counts.
- Assisted in training new employees on operational procedures.
- Collaborated with team members to optimize workflow processes.
- Monitored stock levels and reported discrepancies promptly.
Bartender
Maggie's town tavern
Wayne
01.2019 - 04.2019
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of the bar area.
- Engaged with patrons to create a welcoming environment.
- Collaborated with kitchen staff to ensure timely service.
- Managed inventory levels for liquor and supplies efficiently.
- Trained new bartenders on procedures and drink recipes.
Waitress
Franks Italian Restaurant
Lincoln Park
08.2014 - 04.2019
- Took and processed food orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Upsold daily specials to enhance guest experience and satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
Education
Phlenotomist certification -
Bradford Institute
Paterson, NJ09.2023
Ekg License -
Bradford Institute
Paterson, NJ08.2023
High school or equivalent - N/a
Vernon township high school
Vernon, NJ06.2005
Skills
- Customer service
- Order accuracy
- Food safety standards
- Inventory management
- Team collaboration
- Employee training
- Effective communication
- Attention to detail
- Time management
- Supply restocking
- Memory retention
- Menu memorization
Certification
• Food Handler Certification
• Bartender License
• RHIA
• Medical Billing Certification
• PBT (ASCP)
• Bartender License
• RHIA
• Medical Billing Certification
• PBT (ASCP)
Timeline
Sever/Bartender
Chillis Grill and Bar
05.2024 - Current
Bartender
Maggie's town tavern
01.2019 - 04.2019
Amazon Fulfillment Associate
Amazon.com
10.2016 - 04.2023
Waitress
Franks Italian Restaurant
08.2014 - 04.2019
Phlenotomist certification -
Bradford Institute
Ekg License -
Bradford Institute
High school or equivalent - N/a
Vernon township high school