Anna Neild
Clementon,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sever/Bartender
Library II Restaurant
05.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Ice Cream Shop Manager
Lenas Water Ice
04.2018 - 05.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Trained new employees on proper protocols and customer service standards.
Education
High School Diploma -
Highland Regional High School
Blackwood, NJ06.2020
Skills
- Active Listening
- Microsoft Word
- Money Handling Abilities
- System Implementation
- Customer Service
- Critical Thinking
- Prioritization
Timeline
Sever/Bartender
Library II Restaurant
05.2021 - Current
Ice Cream Shop Manager
Lenas Water Ice
04.2018 - 05.2021
High School Diploma -
Highland Regional High School
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