Efficient Counter Server known for being highly productive and completing tasks with precision. Possess strong communication skills, the ability to work under pressure, and expertise in customer service management. Excels in multitasking, handling high-volume orders with speed and accuracy, and maintaining cleanliness standards. Brings valuable team collaboration and conflict resolution skills to the table, ensuring smooth operations in fast-paced environments.
Work History
Counter Server
Shawn Michelles homemade Ice cream
Olympia Fields, IL
06.2024 - 08.2024
Greeted customers and provided menu information.
Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Verified accuracy of order before serving it to customers.
Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
Informed customers about current ice cream flavors, ingredients and nutritional information.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
Served and scooped ice cream, following sizing specifications.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Cleaned tables, chairs and dining areas after customer use.
Adhered to local health and safety regulations to ensure a safe environment for both staff and customers.
Assistant General Manager of Operations at Shawn Michelle's Homemade Ice CreamAssistant General Manager of Operations at Shawn Michelle's Homemade Ice Cream