Khalil T. Smith-Brown
Philadelphia,Pennsylvania
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
17
17
years of professional experience
Work History
Clerk Cashier
Acme Markets
Philadelphia, PA
01.2013 - Current
- Operated cash register and performed related duties.
- Processed customer transactions accurately and efficiently at the checkout.
- Maintained cleanliness and organization of store displays and aisles.
- Assisted customers with product inquiries and provided helpful recommendations.
Produce, Grocery and Dairy Stock Clerk
Acme Markets
Philadelphia, PA
01.2013 - Current
- Replenished stock efficiently to ensure product availability for customer purchases.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Ordered products and prepared merchandise for sale by cutting cases, stacking, pricing, and marking.
- Created promotional product displays to increase product visibility and sales.
- Maintains a safe, secure and sanitary work environment.
Customer Assistance
Acme Markets
Philadelphia, PA
01.2013 - Current
- Delivered prompt, efficient, and friendly customer service to enhance customer satisfaction.
- Addressed customer questions and concerns, coordinating with appropriate personnel for resolutions.
- Executed various tasks to improve overall shopping experience for customers.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Counselor/Aide
F.L.C.A. Summer Camp
Philadelphia, PA
01.2013 - 09.2013
- Oversaw and delivered direct support services to children in summer camp, ensuring a safe and engaging environment.
- Enabled full participation of consumers in games and activities, promoting social interaction and teamwork.
- Assisted children with camp activities, judgment, problem solving, organizational and time management skills.
- Tracked and documented participant progress in daily notes, contributing to individualized support and program adjustments.
Information Technology Intern
Mastery Charter High School – Pickett Campus
Philadelphia, PA
02.2012 - 08.2012
- Handled help desk calls and scheduled appointments to resolve technical issues, ensuring timely support for end-users.
- Provided basic end-user support to minimize service delays for technical issues, enhancing overall user experience.
- Assisted Information Technology Department and teaching staff in troubleshooting and identifying computer errors to enhance system reliability.
- Performed field work throughout the school which required professional interaction with administrators, teachers and students.
Information Technology Intern
SPIN, Inc.
Philadelphia, PA
01.2010 - 01.2011
- Assisted head of Information Technology Department with troubleshooting and the identification of computer errors.
- Learned how to build a personal computer from the ground up.
- Helped re-build old computers.
- Supported various activities for non-profit organization
Office Manager
Concerned Black Men, Inc.
Philadelphia, PA
01.2009 - 01.2010
- Managed business calls and correspondence, ensuring timely communication and follow-up.
- Supported Project Manager in preparing and completing essential forms and documentation, contributing to project efficiency.
- Managed daily office operations and ensured smooth workflow.
- Coordinated meetings and events for community outreach programs.
- Oversaw office supplies inventory and procurement processes.
Education
High School Diploma -
Mastery Charter High School – Pickett Campus
Philadelphia, PASkills
- Cash handling
- Organizational skills
- Time management
- Problem solving
- Judgment
- Verbal communication
- Written communication
- Interpersonal skills
- Independence
- Confidentiality
References
Personal and Professional References Available Upon Request
Timeline
Clerk Cashier
Acme Markets
01.2013 - Current
Produce, Grocery and Dairy Stock Clerk
Acme Markets
01.2013 - Current
Customer Assistance
Acme Markets
01.2013 - Current
Counselor/Aide
F.L.C.A. Summer Camp
01.2013 - 09.2013
Information Technology Intern
Mastery Charter High School – Pickett Campus
02.2012 - 08.2012
Information Technology Intern
SPIN, Inc.
01.2010 - 01.2011
Office Manager
Concerned Black Men, Inc.
01.2009 - 01.2010
High School Diploma -
Mastery Charter High School – Pickett Campus