Milada Chazen
Mankato,MN
Summary
A creative and driven individual with a passion for delivering exceptional customer service. Proficient in utilizing tech-savvy skills to develop and implement successful social media marketing campaigns, using tools like Canva and other photo/collage editing software. Known for possessing a strong work ethic and meticulous attention to detail, which are valuable assets to any team.
Overview
4
4
years of professional experience
Work History
Clerk Cashier
Almost Famous Body Piercing
05.2024 - 07.2024
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Assist with paperwork and documentation related to piercing services in accordance with Minnesota state law.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each task.
- Improved customer confidence with thorough consultations that addressed concerns while explaining the risks associated with each type of body piercing procedure offered at the studio.
Level 1 Hairstylist
Indulge Salon & Tanning
03.2023 - 05.2024
- Performed consistent cosmetology services on clients and achieved positive feedback on professionalism, attentiveness, and professional skills.
- Worked as a team member to manage and execute social media campaigns.
- Independent and trusted to stay efficient and on task while maintaining a clean workspace.
- Certified in various extension application methods; increasing service offerings available to clients at the salon.
Server/Bartender
Okoboji Dough Company
05.2022 - 10.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring dining areas were prepared for seamless service transitions.
Barista
Starbucks
10.2020 - 08.2021
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Education
Cosmetology Licensure -
Minnesota West Community College
Jackson03.2023
High School Diploma -
Spirit Lake High School
Spirit Lake, IA05.2019
Skills
- Customer Service
- Social Media Marketing
- Problem Solving
- Technologically Adept
- Cash Handling
- Multitasking
- Attention to Detail
- Creative Thinking
- Teamwork and Collaboration
- Data Entry
- Effective Communication
Personal Information
Title: Customer Service and General Tech Expert
References
- Garrett Bussey, Starbucks Shift Lead, (651) 206-3664
- Riley Dee, Indulge Salon / Hairstylist, (507) 351-0146
Timeline
Clerk Cashier
Almost Famous Body Piercing
05.2024 - 07.2024
Level 1 Hairstylist
Indulge Salon & Tanning
03.2023 - 05.2024
Server/Bartender
Okoboji Dough Company
05.2022 - 10.2022
Barista
Starbucks
10.2020 - 08.2021
Cosmetology Licensure -
Minnesota West Community College
High School Diploma -
Spirit Lake High School
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