Summary
Overview
Work History
Education
Skills
Timeline
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Khalill J Kidd

Los Angeles,California

Summary

Reliable with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Overview

6
6
years of professional experience

Work History

Assistant

Gotham Bail Bonds
09.2022 - Current
  • Greeted guests in with friendliness and professionalism.
  • Assisted Agents in all aspects of business operations.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with Agents to provide effective assistance for specific aspects of business operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Trained employees when hired.

Administrative Assistant

Family Services Unlimited
12.2020 - 06.2022
  • Managed 3 phone lines and facilitated over 20+ calls a day with clients to establish and confirm appointments
  • Assisted with administrative and clerical support with typing and revising developmental reports via Electronic Medical Records system and Microsoft Excel
  • Mailed paperwork to appropriate clients and corresponding offices on the daily
  • Provided excellent customer service by answering questions and gently addressed any complaints or concerns
  • Remote experience to maintain customer information up to date and managed data retrieval of current customers, accurately and in a timely fashion

Assistant Manager

City Gear
10.2017 - 12.2020
  • Maintained a clean, organized inventory and curated displays of rotating seasonal clothing, accessories, and footwear
  • Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
  • Actively informed customers about latest sales and rewards programs
  • Handled financial flow with sale transactions that included credit, cash, exchanges, returns, and refunds
  • Overlooked 4 different store locations to make sure they were running smooth and consistent

Babysitter

Child Care
03.2019 - 06.2020
  • Changed diapers, potty trained children, and regularly sanitized surfaces
  • Created a safe and nurturing childcare environment with activities that both entertained and stimulated the children
  • Clearly communicated and coordinated with parents to understand each child’s specific needs and desires
  • Effectively interacted with infants and educated toddlers working towards specific age-appropriate milestones
  • Administered meals and any medications to children with dietary restrictions and/or plans including lactose intolerance, allergy medications, and nut intolerance

Education

Marc and Eva -

Math And Science High School
Los Angeles, CA
06.2017

High School Diploma - Math and Science

Skills

  • SKILLS AND QUALIFICATIONS
  • Advance in
  • Microsoft Office (Outlook, Excel, PowerPoint, Word)
  • Strong communication skills and work ethic
  • Excellent customer service skills
  • Able to connect with people in diverse ethnics
  • Data Entry
  • File and Record Keeping

Timeline

Assistant

Gotham Bail Bonds
09.2022 - Current

Administrative Assistant

Family Services Unlimited
12.2020 - 06.2022

Babysitter

Child Care
03.2019 - 06.2020

Assistant Manager

City Gear
10.2017 - 12.2020

Marc and Eva -

Math And Science High School

High School Diploma - Math and Science

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Khalill J Kidd