Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khalise Defreitas

Sebring,FL

Summary

Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at Walmart. Skilled in customer service and cash handling, adept at problem-solving and teamwork. Increased loyalty through exceptional service and efficient transaction processing, demonstrating a commitment to results and professional growth.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Walmart
Sebring, FL
04.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Retail Sales Associate

Burlington
Sebring Fl
03.2021 - 04.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.

Education

Associate Degree In Nursing - Nursing

South Florida State College
Avon Park, FL

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Cash Handling
  • Flexible Schedule
  • Professional Appearance
  • Phone Etiquette

Timeline

Retail Sales Associate

Walmart
04.2022 - Current

Retail Sales Associate

Burlington
03.2021 - 04.2022

Associate Degree In Nursing - Nursing

South Florida State College
Khalise Defreitas