Khalysha Macklin
Tailormade Protective Services
Charlotte,NC
1
Certification
11
years of professional experience
Certified Clinical Medical Assistant with 2 years of strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, vital signs, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Results-driven Security Officer with 7 years experience in monitoring premises and conducting thorough patrols. Notable strengths include professionalism, attention to detail, and effective collaboration, contributing to a secure environment and enhanced team training.
Work History
Unarmed Security Officer
1 Year 9 Months- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify and report suspicious activities or potential hazards.
- Collaborated with law enforcement during incidents, providing detailed reports and assistance as needed.
- Implemented access control measures to regulate entry points and maintain secure environments.
- Assisted in training new security staff on protocols and emergency response procedures.
Extern
1 Month- Assisted in patient intake processes, ensuring accurate documentation and timely service delivery.
- Supported clinical staff by preparing examination rooms and maintaining medical supplies inventory.
- Observed and documented patient interactions, contributing to comprehensive care plans.
- Followed established departmental guidelines and safety procedures.
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Assisted in applying and removing casts, sutures, and staples.
- Drew up syringes of medication for physician use.
Patient Care Taker
1 Year- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored health status, documenting changes and reporting to nursing staff.
- Administered medication and supported residents in following prescribed regimens.
- Coordinated recreational activities, enhancing social engagement among residents.
- Enhanced communication between residents, families, and medical personnel for optimal care coordination.
- Phlebotomy on patients, especially geriatric patients.
Unarmed Security Officer
1 Year 4 Months- Responded promptly to alarms and emergencies, coordinating with appropriate authorities for resolution.
- Maintained accurate records of daily activities, incidents, and observations for reporting purposes.
- Evaluated security systems regularly to recommend improvements for enhanced safety measures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
Shift Manager
6 Years- Supervised daily operations to ensure efficiency and quality service delivery.
- Trained and mentored staff on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Monitored team performance, providing feedback to improve productivity and morale.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
Shift Manager
6 Years- Coordinated shift schedules to maintain adequate staffing during peak hours.
- Conducted regular inspections of food safety practices to comply with health regulations.
- Analyzed workflow processes, identifying areas for improvement and implementing solutions.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
Education
High School Diploma
- Honor Roll: 2013-2016
Clinical Medical Assistant - Medical Assisting
Certified Clinical Medical Assistant - Medical Assisting
Certified Phlebotomist - Phlebotomy
Bachelor of Science - Health Sciences
Skills
Report writing
Phlebotomy
Vital sign monitoring
Medical office procedures
Patient intake process
Examination preparation
Professionalism and ethics
Medical terminology
Medical supply inventory
Incident reporting
Property patrol
Maintaining order
HIPAA compliance
Certification
- Certified Clinical Medical Assistant
- Certified Phlebotomist
- Licensed Unarmed Security Officer
Timeline
Extern
OrthoCarolina
03.2026 - 04.2026Read More
Unarmed Security Officer
Tailormade Protective Services
02.2025 - CurrentRead More
Patient Care Taker
Wickshire Assisted Living
01.2024 - 01.2025Read More
Unarmed Security Officer
Allied Universal Security Services
08.2023 - 12.2024Read More
Shift Manager
Wendy’s
03.2018 - 03.2024Read More
Shift Manager
McDonald's
12.2015 - 12.2021Read More
Olympic
High School Diploma
Read More
Southeastern College
Clinical Medical Assistant from Medical Assisting
Read More
Stepful
Certified Clinical Medical Assistant from Medical Assisting
Read More
Carolina School of Phlebotomy
Certified Phlebotomist from Phlebotomy
Read More
Southern New Hampshire University
Bachelor of Science from Health Sciences
Read More