Your Name
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Energetic Supervisor consistently controls expenses to deliver projects within budget and by set deadline. Committed professional with demonstrated abilities in reducing operating costs and maximizing productivity. Personable Supervisor with record of success leading team efforts, recognizing areas of improvement and building professional relationships. Effective at managing big-picture business goals. Detail-oriented and efficient with strengths in both project and time management. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Ups Supervisor
Montville Public Schools
10.2008 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Performed annual evaluations and reviews for large staff of employees.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
Athletic Director
Charter Schools Usa
10.2015 - 12.2021
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Supervised student grades for eligibility requirements and collected paperwork for annual physicals.
- Paired individuals to achieve best fit for athletic and academic programs.
- Arranged transportation for athletes to participate in away games, tournaments and other events.
- Recruited and interviewed individuals for coaching jobs and other athletic department staff positions.
- Oversaw coach salaries, pay rates and all other program budget aspects.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Established vendor relationships to access timely services in support of events.
- Improved recreational programming based on feedback from customers and employees.
- Led efforts to conceive, develop and execute thematically aligned entertainment programming.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
- Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
- Administered First Aid and CPR to participants in distress.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
ESE Teacher
Region 14
06.2014 - 12.2021
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught students across multiple classifications and degrees of special needs.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Led activities that developed students' physical, emotional and social growth.
- Redirected students using Positive Behavior Support (PBS).
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Worked with students with moderate to severe autism to increase life skills.
- Partnered with standard education teachers from across academic departments.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
- Organized instruction material, constructed bulletin boards and set up work areas.
- Designed and implemented point system to encourage positive behavior.
- Provided life skills programming for students with moderate to severe autism.
- Completed intensive leadership training and provided training to colleagues on applied behavior analysis.
Football Coach
Polk County School Board
03.2009 - 05.2015
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Worked with offensive and defensive coaches to develop cohesive football program.
- Prepared athletes for special competitions and tournaments.
- Established clear benchmarks for performance and monitored individual and team progress.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Recruited athletes by attending games, meeting with families, and presenting scholarship offers.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
- Instilled discipline and principles of good sportsmanship in players.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Cultivated community and media relations through social media and other communication channels to support program.
- Held special events to promote camaraderie among teammates, families and community members.
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed game plans and adjusted to meet various game situations.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Educated players on nutrition and positive life choices for better health and performance.
- Recruited student-athletes of highest caliber to elevate team performance.
Education
Bachelor of Science - Criminal Justice
Florida Technical College
Kissimmee, FL05.2020
Associate of Science - Criminal Justice
Florida Technical College
Lakeland, FL06.2013
High School Diploma -
Lake Region High School
Eagle Lake, FL05.2007
Skills
- Scheduling and Coordinating
- Safe Work Methods
- ICD-10 (International Classification of Disease Systems)
- Resolving Complaints
- Job Assignments
- Performance Motivation
- Priority Management
- Performance Tracking and Evaluations
- Administration and Reporting
- Managing Operations and Efficiency
- Business Processes and Procedures
- Employee Coaching and Motivation
- Employee Presentations
- Following Supervisor Instructions
- Microsoft PowerPoint
- Supervising Employees
- Retail Effectiveness
- Employee Performance Management
- Shift Coverage
- Facility Improvement
- Leading Crews
- Children's Ministry
- Microsoft Access
- Leadership
Timeline
Athletic Director
Charter Schools Usa
10.2015 - 12.2021
ESE Teacher
Region 14
06.2014 - 12.2021
Football Coach
Polk County School Board
03.2009 - 05.2015
Ups Supervisor
Montville Public Schools
10.2008 - Current
Bachelor of Science - Criminal Justice
Florida Technical College
Associate of Science - Criminal Justice
Florida Technical College
High School Diploma -
Lake Region High School