Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khamisha Wilson

Denver,CO

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Development Account Representative

Amazon.com
11.2023 - Current
  • Recruiting and launching businesses of all sizes to advertise their products on Amazon.com.
  • Developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed account acquisition and output goals.
  • Create and present compelling Amazon solutions that meet and exceed customer requirement

Enrollment Account Manager , BBA

Amazon
10.2022 - 11.2023
  • Identify, qualify, acquire and grow minority-owned businesses selling on Amazon.
  • Implement and track metrics for recording success and quality of sellers in your vertical/territory. Use these metrics to guide your work and uncover hidden areas of opportunity
  • Develop clear understanding of Selling on Amazon products along with features and functionalities. Assist internal partners to drive change, remove roadblocks, and close business.
  • Launched over 75 new businesses on Amazon.com

Luxury Sales Lead

Saks Fifth Avenue
10.2019 - 09.2022
  • Achieved consistent sales growth of at least 9 % month over month through cultivating strong relationships with clients and understanding their preferences.
  • Enhanced store reputation with exceptional product knowledge, enabling tailored recommendations for high-end clientele.
  • Boosted customer satisfaction by providing personalized consultations and recommendations for luxury products.
  • Increased repeat business through excellent communication skills and attentive follow-ups on client inquiries.

Multi - Product Insurance Agent

Progressive
10.2018 - 04.2020
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs. Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Answered approx 75 inbound calls daily , securing 20% of quotes with policy purchases .

Store Manager

Finish Line, Inc.
10.2016 - 05.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining clean, safe environment for customers and employees.
  • Improved customer satisfaction through staff training in customer service and product knowledge. Developed successful employee retention plan, reducing staff turnover rates.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures. Reduce shrink by 37% , helping store graduate Loss Prevention 90 day audit to standard annual auditing procedure .
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Lead Customer Service Representative

Fifth Third Bank
06.2013 - 05.2016
  • Streamlined teller operations for improved efficiency and reduced wait times. Increased customer satisfaction by providing efficient and accurate transaction processing.
  • Led team of tellers to exceed sales goals through cross-selling products and services. Reduced errors and discrepancies, ensuring all transactions were accurately recorded and reported.
  • Mentored new hires, facilitating their onboarding process and fostering a positive team environment.
  • Coordinated with management to develop strategies for improving branch performance.
  • Managed approximately 120-150 transactions per day from customers.

Assistant Department Manager

Nordstrom
10.2013 - 12.2014
  • Collaborated with department manager to manage team of 19 sales associates. Develop and implement strategic plans for growth and improvement. Contributed to successful achievement of department goals by consistently meeting or exceeding sales targets.
  • Assisted in increasing sales revenue through effective merchandising and promotional efforts. Developed strong rapport with customers, driving repeat business through personalized service experiences.
  • Oversaw daily operations within department, ensuring tasks were completed accurately and on time. Managed vendor relationships for timely product deliveries and efficient resolution of issues.

Education

Associate of Applied Business - Fashion Merchandising

The North Coast College of Art & Design
Lakewood, OH
05.2023

Skills

  • Salesforce
  • Microsoft Excel
  • Business & Sales Development
  • PPC Campaign Management
  • Sales Forecasting & Reporting
  • Retail Management & Operations
  • Cross-Functional Teamwork & Collaboration
  • Prioritizing workflows
  • Networking skills

Certification


  • Data Analysis, Springboard - 03/2023- 11/2023

Timeline

Business Development Account Representative

Amazon.com
11.2023 - Current

Enrollment Account Manager , BBA

Amazon
10.2022 - 11.2023

Luxury Sales Lead

Saks Fifth Avenue
10.2019 - 09.2022

Multi - Product Insurance Agent

Progressive
10.2018 - 04.2020

Store Manager

Finish Line, Inc.
10.2016 - 05.2018

Assistant Department Manager

Nordstrom
10.2013 - 12.2014

Lead Customer Service Representative

Fifth Third Bank
06.2013 - 05.2016

Associate of Applied Business - Fashion Merchandising

The North Coast College of Art & Design

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Khamisha Wilson