Khamsaen Sam Phetinta
Salt Lake City,UT
Summary
Accomplished Lead Installer and Supervisor with a proven track record at Pro-Line Doors And More, enhancing team performance and customer satisfaction through expert installations and robust quality control measures. Skilled in commercial door systems and adept at mentoring, I excel in streamlining operations and elevating service standards, achieving top-tier results with a focus on efficiency and professionalism. Knowledgeable 20 plus years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
15
15
years of professional experience
Work History
Lead Installer on Site
Action Garage Door Services
2023.03 - 2024.03
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Supervisor
Pro-Line Doors And More
2009.06 - 2019.06
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved high-quality results with meticulous attention to detail in all tasks performed by the crew.
- Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
Education
Associate of Arts - Drafting Technology
Contra Costa College
San Pablo, CA04.1998
Skills
Garage Doors Skills:
- Rolling Steel Doors
- Commercial Sectional Doors
- Fire Doors/ Fire system
- Commercial/ Residential Motors
- Train New Employee
- Read Blue and follow specs according to specs
General Contractor Skills:
- Light Framing
- Dry Wall
- Electrical
- Plumbing
- Flooring
- Painting
Timeline
Lead Installer on Site
Action Garage Door Services
2023.03 - 2024.03
Supervisor
Pro-Line Doors And More
2009.06 - 2019.06
Associate of Arts - Drafting Technology
Contra Costa College