Lee Pate
Tipton,MI
Summary
Motivated and driven employee, always seeking new challenges to grow and excel. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills for seamless collaboration with colleagues and clients. Proven ability to work efficiently and independently, consistently surpassing expectations while quickly acquiring and mastering new skills.
Overview
16
16
years of professional experience
Work History
Inside Sales Coordinator
USA Wood Door
Howell, MI
08.2024 - Current
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Engaged clients using effective communication leading to lasting relationships.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Coordinate with the warehouse on the production of customers' orders.
- Use vast knowledge of hollow metal and wood doors to build quotes and process orders.
Lead Commercial Technician
Dover and Company
Flint, MI
12.2023 - 08.2024
- Install and service commercial overhead doors
- Diagnose and resolve issues with commercial Operators
- Provide recommendations and sell products to businesses
- Service and install hollow metal doors
- Conducted system-wide performance assessments to ensure optimal functioning of commercial equipment.
- Maintained accurate records of customer service visits and repairs performed.
Sales Estimator
Miracle Method Refinishing
Fraser, MI
05.2023 - 12.2023
- Run company set appointments, provide estimates to both commercial and residential prospects, drive sales, educate customers on services and methods of company, schedule installs, follow up with pending estimates, upsell products, meet KPI's and exceed them
Lead Installer
Rescom Door
Pinckney, MI
12.2019 - 05.2023
- Install new garage doors, entry doors and rolling steel doors, provide clients with new door estimates, provide amazing customer service, manage employees, scheduling, manage relationship with clients
Relationship Banker
Old National Bank
Saline, MI
04.2019 - 12.2019
- Advise customers on bank services for their needs, manage customer bank accounts; open, close and oversee transactions, resolve issues with banking services and accounts, present financial products and services to existing and prospective customers
Electrician Laborer/ Apprentice
Tipton, MI
06.2017 - 04.2019
- Assemble, install, test and maintain electrical or electronic wiring, aid in job planning and blueprints, communicate with customers in regards of pricing and meeting their needs, exceed expectations of customers and employer in a timely matter
Store Manager/ SA
GNC (General Nutrition Centers)
Adrian, MI
08.2014 - 06.2017
- Develop business strategies to increase revenue, recruit, train and supervise staff, meet sales goals by training and mentoring employees, follow corporate policies and procedures, use excellent customer service to increase sales, maintain stock levels, deal with all issues that arise from customers or staff, organize monthly promotional changes in store, maintain store cleanliness
Care Giver
Heaven Sent Homecare
01.2009 - 12.2013
- Assist the elderly with their meals, aid in bathroom needs, administer medication, assist with exercises, keep house clean and safe for client, provide physical support for clients' needs throughout the day, assist clients with their medical equipment as needed
Care Giver/ Grounds Keeper
Alice Pliska
Manitou Beach, MI
01.2009 - 01.2012
- Perform various landscape duties to maintain property, perform miscellaneous errands including grocery shopping, assist in preparing meals, aid in bathroom needs, feed animals
Education
Kalamazoo Valley Community College
05.2013
Onsted High School
01.2012
Skills
- Experienced in meeting sales goals and exceeding them
- Extensive knowledge in commercial and residential garage doors, entry doors, hollow metal, and rolling steel
- Great at building and maintaining relationships
- Passionate about training and managing employees
- Experience in meeting and exceeding KPIs
- Proficient in Microsoft Office (Word, PowerPoint and Outlook)
- Skilled in Salesforce
Timeline
Inside Sales Coordinator
USA Wood Door
08.2024 - Current
Lead Commercial Technician
Dover and Company
12.2023 - 08.2024
Sales Estimator
Miracle Method Refinishing
05.2023 - 12.2023
Lead Installer
Rescom Door
12.2019 - 05.2023
Relationship Banker
Old National Bank
04.2019 - 12.2019
Electrician Laborer/ Apprentice
06.2017 - 04.2019
Store Manager/ SA
GNC (General Nutrition Centers)
08.2014 - 06.2017
Care Giver
Heaven Sent Homecare
01.2009 - 12.2013
Care Giver/ Grounds Keeper
Alice Pliska
01.2009 - 01.2012
Kalamazoo Valley Community College
Onsted High School