Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khan Adeel Liakat

Dallas,TX

Summary

Project Coordinator and Implementation Project Manager with over 10 years of experience in IT and Salesforce SaaS project delivery. Proven expertise in Jira, Confluence, and Agile methodologies, driving cross-functional collaboration. Achieved alignment of business needs with technical solutions, optimizing workflows for timely project completion within budget. Skilled in documentation, risk management, and team mentoring to boost productivity and knowledge sharing.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Implementation Project Manager

Sitetracker, Inc.
Remote
09.2022 - Current
  • Provided technical knowledge and analysis to deliver enterprise Salesforce SaaS and Sitetracker implementations for Telecom, Fiber, and Energy/Utility clients, resulting in a 15% increase in operational efficiency.
  • Applied advanced methodologies to design, integrate, and automate workflows across Jira, Confluence, and third-party systems (ERP, GIS, Workday), improving reconciliation accuracy by 40%.
  • Collaborated with stakeholders to gather, define, and track requirements, ensuring business objectives aligned with system capabilities and implementation roadmaps.
  • Configured and optimized Jira and Confluence environments, creating custom workflows, dashboards, and content management structures that improved project transparency and usability for 200+ users.
  • Trained 50+ end users during rollout phases and provided ongoing support, achieving a 50% increase in product adoption within 90 days.
  • Created and maintained clear documentation including project plans, configuration guides, KPIs, and user manuals in Confluence, reducing onboarding time by 30%.
  • Communicated project insights and recommendations to senior leadership, providing executive visibility into risks, accomplishments, and priorities across programs valued at $5M+.
  • Identified and implemented best practices to optimize workflows, improve risk management, and strengthen cross-team collaboration.
  • Mentored junior team members on Jira/Confluence usage, Agile practices, and documentation standards, increasing overall team productivity.
  • Exercised independent judgment in resolving implementation challenges, reducing project blockers and improving delivery predictability by 20%.
  • Promoted continuous improvement by conducting retrospectives, implementing lessons learned, and fostering knowledge sharing across teams.

Manager, Release Engineering & Scrum Master

Sitetracker, Inc.
Remote
02.2020 - 08.2022
  • Directed Salesforce SaaS release engineering across development, staging, and production environments, ensuring seamless deployments with 99% release success rate.
  • Configured and maintained Jira workflows and Confluence project spaces, improving traceability, release visibility, and usability for cross-functional teams.
  • Collaborated with stakeholders and senior consultants to define release requirements, troubleshoot technical issues, and align business priorities with deployment schedules.
  • Created and maintained comprehensive documentation including release notes, deployment guides, risk assessments, and retrospectives in Confluence, reducing release errors by 25%.
  • Communicated release plans, risks, and accomplishments to leadership via dashboards and KPI reports, strengthening transparency and executive oversight.
  • Led and mentored a release engineering team, developing skills in Agile, Jira, and Confluence best practices to improve velocity and delivery consistency.
  • Facilitated Agile ceremonies (planning, stand-ups, sprint reviews, retrospectives), coached teams in backlog prioritization, and improved sprint predictability by 20%.
  • Applied risk management and change control strategies to maintain compliance, safeguard production stability, and ensure adherence to governance frameworks.
  • Promoted continuous improvement by identifying process bottlenecks, implementing automation pipelines, and streamlining release workflows, cutting deployment timelines by 30%.
  • Exercised independent judgment to resolve release conflicts, manage dependencies, and recommend solutions that optimized team performance and system stability.

Release Management Engineer

SiriusXM Satellite Radio
10.2016 - 01.2020
  • Designed CI/CD and configuration management strategies for enterprise applications.
  • Managed Oracle & SQL Server deployments and supported CCB/TRB change management forums.
  • Authored release documentation, sprint reports, and post-implementation reviews.
  • Delivered TIBCO middleware integrations with high availability configurations.
  • Provided 24/7 production support, including DR management and business continuity planning.

Product Owner & Software QA Engineer

NetSol Technologies, Inc.
08.2013 - 11.2014
  • Develop and facilitate CMMI and ISO compliance models over the lease and finance domain of the renowned brands of the automobile industry - Mercedes Benz, Fiat, Toyota, Nissan.
  • Defined product requirements, prioritized backlogs, and collaborated with stakeholders to align automotive leasing and finance software with business goals for clients including Mercedes-Benz, Fiat, Toyota, and Nissan.
  • Managed user acceptance testing (UAT), functional testing, and SQL-based database validation, ensuring system integrity and quality delivery.
  • Prepared release documentation, user manuals, and impact analysis, supporting smooth product releases and client adoption.
  • Conducted training for new resources on product usage, processes, and QA best practices.

Product Owner & System Engineer

Vital Soft Ltd.
04.2011 - 08.2013
  • Managed product requirements and backlog prioritization, collaborating with stakeholders to define features and enhancements for desktop applications.
  • Coordinated with cross-functional teams to ensure timely delivery of releases, aligning business objectives with technical execution.
  • Conducted user acceptance testing (UAT), functional testing, and gap analysis to validate features and improve product quality.
  • Provided operational support and troubleshooting for desktop applications, ensuring business continuity and system reliability.
  • Streamlined release management processes, deployment pipelines, and workflow improvements, enhancing team efficiency and product delivery.

Education

M.S - Computer & Information Sciences

Sacred Heart University
Fairfield, Connecticut
01.2016

B.S - Computer Engineering

Sir Syed University of Engineering & Technology
Karachi
01.2010

Skills

  • Project and program management
  • Salesforce SaaS expertise
  • Sitetracker implementation
  • Jira administration
  • Confluence documentation
  • Requirements gathering
  • Risk management
  • Budgeting & Resource Allocation
  • User training and support
  • Documentation creation
  • Executive reporting
  • Cross-functional leadership
  • Stakeholder engagement
  • Data migration and integration
  • Microsoft Office proficiency
  • CI/CD pipelines management

Certification

  • Certified Scrum Master (CSM)
  • Certified Scrum Product Owner (CSPO)
  • Sitetracker Project Management Certified

Timeline

Implementation Project Manager

Sitetracker, Inc.
09.2022 - Current

Manager, Release Engineering & Scrum Master

Sitetracker, Inc.
02.2020 - 08.2022

Release Management Engineer

SiriusXM Satellite Radio
10.2016 - 01.2020

Product Owner & Software QA Engineer

NetSol Technologies, Inc.
08.2013 - 11.2014

Product Owner & System Engineer

Vital Soft Ltd.
04.2011 - 08.2013

M.S - Computer & Information Sciences

Sacred Heart University

B.S - Computer Engineering

Sir Syed University of Engineering & Technology

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