Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Khanh Le

San Dimas

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Porto's Bakery And Cafe
03.2025 - Current
  • Managed daily inventory and restocked supplies to ensure operational efficiency.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Assisted in creating seasonal drink menus based on customer preferences and trends.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Cake Specialist

Porto's Bakery
08.2023 - 03.2025
  • Conducted end-of-shift cake inventory counts and communicated accurate numbers to the back-of-house team for next-day planning.
  • Maintained clear and effective communication with the back-of-house team during shifts to ensure smooth operations and timely delivery of orders.
  • Consistently maintained an organized and clean workspace, adhering to food safety and sanitation standards.
  • Demonstrated quick and efficient performance, handling tasks promptly and effectively under pressure.
  • Wrote personalized messages on cakes, ensuring each one met customer specifications.

Server/Cashier

Porto's Bakery
04.2023 - 08.2023
  • Warmly greeted customers upon arrival, ensuring a welcoming atmosphere.
  • Expertly took and relayed accurate customer orders to the kitchen staff, demonstrating strong attention to detail and communication skills.
  • Carefully packed takeout orders, ensuring all items were correct and presented professionally.
  • Efficiently processed customer payments, operated the cash register, and managed transactions with precision and accuracy.

Cashier

The Flame Broiler, Inc.
08.2022 - 04.2023
  • Assisted with daily operations, including opening and closing procedures, inventory management, and cash handling.
  • Ensured a clean and organized kitchen environment and adhered to food safety guidelines and regulations.
  • Demonstrated excellent communication skills and worked effectively with a diverse team to deliver exceptional customer service and maintain high customer satisfaction.

Crew Member

Five Guys
05.2022 - 04.2023


  • Demonstrated strong teamwork skills and effectively collaborated with other crew members to ensure timely and efficient order delivery and customer satisfaction.
  • Provided exceptional customer service by greeting customers, taking and filling orders accurately, and addressing any customer concerns or issues promptly and professionally.

Cashier

L&K Nail Spa
05.2020 - 06.2022
  • Resolved issues regarding customer complaints.
  • Operated cash register, collected payments and provided accurate change.
  • Processed all transactions accurately and promptly to prevent long customer wait times.

Education

Associate's degree - Aviation Science

Mt. SAC
Walnut, CA

Skills

  • Time management
  • Attention to detail
  • Team player
  • Cash handling
  • Active listener
  • Exceptional customer service
  • POS system operation
  • Retail management

Certification

Food Handler Certification

Languages

English - Fluent
Vietnamese - Fluent

Timeline

Barista

Porto's Bakery And Cafe
03.2025 - Current

Cake Specialist

Porto's Bakery
08.2023 - 03.2025

Server/Cashier

Porto's Bakery
04.2023 - 08.2023

Cashier

The Flame Broiler, Inc.
08.2022 - 04.2023

Crew Member

Five Guys
05.2022 - 04.2023

Cashier

L&K Nail Spa
05.2020 - 06.2022

Associate's degree - Aviation Science

Mt. SAC