Khanh-nhi Nguyen
Jonesboro,GA
Overview
1
1
year of professional experience
Work History
Receptionist
VN Tax
Lake City, GA
10.2023 - 05.2024
- Greeted visitors and directed them to appropriate personnel, enhancing visitor experience.
- Managed calendars for appointments, sorted mail, made copies, and coordinated travel arrangements to support efficient office operations.
- Oversaw all aspects of office administration, ensuring smooth daily operations.
Insurance Agent
Kathy Nguyen State Farm
Morrow, GA
06.2024 - 08.2024
- Managed policy renewals, ensuring timely processing and accurate updates to maintain comprehensive customer coverage.
- Built and maintained strong client relationships by providing responsive customer service, answering questions, and addressing policy needs.
- Addressed customer issues and inquiries promptly, contributing to increased satisfaction by 20%.
Education
Bachelor of Interdisciplinary Studies - Clinical Informatics
Georgia State University
Atlanta, GA05-2027
Skills
- Data Analysis
- Database Management
- Systems Analysis
- EHR/EMR systems
- Team Collaboration
- Problem Solving
- Critical Thinking
- Attention to Detail
Leadership Experience
HOSA – Future Health Professionals
Member | Jonesboro High School | 2021-2023
- Participated in HOSA activities and healthcare-related competitions.
- Developed communication, teamwork, and problem-solving skills through student activities.
- Gained exposure to different healthcare professions and healthcare topics.
Project
Database Project — Restaurant Online Ordering System
CIS 3730 | SQL, Relational Database Design, ER Modeling
- Designed and implemented a relational database system for a restaurant's online ordering platform to manage customers, menu items, orders, employees, payments, and loyalty accounts.
- Created and executed SQL queries to analyze sales, track pending and completed orders, retrieve customer/order information, and update transaction statuses.
- Designed the system to support order processing, payment tracking, delivery logistics, and sales analysis. Demonstrating practical database management and business intelligence skills.
Timeline
Insurance Agent
Kathy Nguyen State Farm
06.2024 - 08.2024
Receptionist
VN Tax
10.2023 - 05.2024
Bachelor of Interdisciplinary Studies - Clinical Informatics
Georgia State University