Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Khannie Saengphachanh

Rapid City,SD

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Library Assistant

Sitting Bull College
04.2022 - 02.2023
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Maintained secure environment by monitoring visitors at front desk.

Front Desk Receptionist

Expressway Suites
05.2019 - 01.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Shelter Assistant

Sacred Plume Women's Shelter
04.2018 - 08.2018
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Associate of Arts - Native American Studies

Sitting Bull College
Fort Yates, ND
05.2024

High School Diploma -

Oglala Lakota County Virtual High School
Batesland, SD
05.2016

Skills

  • Telephone Etiquette
  • Creative Problem Solving
  • Customer Service
  • Conflict Resolution

Accomplishments

-DIY(do it yourself) club president.

-Took part in Densmore project (song revitalization)

-Im an ina (mother)

Timeline

Library Assistant

Sitting Bull College
04.2022 - 02.2023

Front Desk Receptionist

Expressway Suites
05.2019 - 01.2020

Shelter Assistant

Sacred Plume Women's Shelter
04.2018 - 08.2018

Associate of Arts - Native American Studies

Sitting Bull College

High School Diploma -

Oglala Lakota County Virtual High School

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Khannie Saengphachanh