Kharis King
Russellville,AR
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Dependable server, successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Attentive Surgery Scheduler familiar with ICD-10 coding, and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services.
Effective at setting up as many as 50 weekly procedures for five surgeons in a busy Outpatient Surgery practice. Well-versed in checking coverage, obtaining authorizations and collecting payments.
Overview
4
4
years of professional experience
Work History
CNA
Private Care
06.2022 - 07.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported needs of 12+ residents under long-term care
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
Surgery Scheduler
Central Arkansas Surgical Center
05.2021 - 02.2022
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Arranged pre-operative and post-operative appointments for surgical patients
- Expertly managed planning, scheduling, and coordination of outpatient procedures
Customer Service Representative
Concentrix
10.2020 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Server/Hostess
Apollo
06.2019 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Diploma of Completion - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL08.2020
Skills
- Dementia and Alzheimer's Knowledge
- Family Communication
- Unit Supply Maintenance
- Mathematics
- Patient Data Identification
- Outpatient Coding
- Electronic Health Record Applications
- Records Scanning
- Records Accuracy
- Organization and Time Management
- Pre-Authorization Management
- Patient Referral
- Schedule Coordination
- Updating Charts
Timeline
CNA
Private Care
06.2022 - 07.2023
Surgery Scheduler
Central Arkansas Surgical Center
05.2021 - 02.2022
Customer Service Representative
Concentrix
10.2020 - 04.2021
Server/Hostess
Apollo
06.2019 - 09.2020
Diploma of Completion - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
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