Hi, I’m
Kharisma Smith
Cary,NC
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
years of professional experience
Work History
SheetzCary, NC
Team Member
09.2020 - 12.2023
Job overview
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Developed strong cooperative relationships with coworkers and managers.
- Processed orders on POS system and accepted cash and charge payments.
- Participated in regular team meetings, offering valuable input to improve store operations and promote collaborative work environments.
- Stocked merchandise, clearly labeling items, and arranging according to brands or products
Massage EnvyRaleigh, NC
RECEPTIONIST
01.2023 - 03.2023
Job overview
- Generated reports to track customer satisfaction and sales.
- Committed about 1-2 new customers daily to "ME" membership program
- Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
- Updated customer records and maintained accurate client information.
- Set up appointments for clients using Meevo software.
- Facilitated seamless check-in and check-out processes, optimizing overall guest experience.
HollisterRaleigh, NC
STOCK ASSOCIATE/BRAND REPRESENTATIVE
01.2022 - 09.2023
Job overview
- Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
- Stocked shelves to match planogram images and instructions.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Completed floorsets, filled floor, and rang up customers.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Engaged customers to communicate key product features.
- Rang up customers by processing cash and credit payments to complete 10 sales transactions on average each 1.5-2 minutes.
OMG LemonadeRaleigh
SALES ASSOCIATE
07.2021 - 08.2022
Job overview
- Selling products, Making beverages, Employ interpersonal and communication skills to satisfy customers.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Leveraged social media platforms to connect with potential clients and maintain ongoing relationships with existing ones.
- Worked flexible hours across night, weekend, and holiday shifts.
- Sold approximately 200 bottles at each event
Education
WAKE TECHNICAL COMMUNITY COLLEGERaleigh, NC
Associate of Arts from Psychology
05.2026
PANTHER CREEK HIGH SCHOOLCary, NC
High School Diploma
08.2021
Skills
Sales and Marketing
Goal Setting and Achievement
Sales expertise
Leadership Qualities
Expert in Microsoft
Data inputting
Appointment Scheduling
Multi-Line Phone Systems
Stocking
Product Sorting
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursTeam Building / Company RetreatsPaid time offTimeline
RECEPTIONIST
Massage Envy
01.2023 - 03.2023
STOCK ASSOCIATE/BRAND REPRESENTATIVE
Hollister
01.2022 - 09.2023
SALES ASSOCIATE
OMG Lemonade
07.2021 - 08.2022
Team Member
Sheetz
09.2020 - 12.2023
WAKE TECHNICAL COMMUNITY COLLEGE
Associate of Arts from Psychology
PANTHER CREEK HIGH SCHOOL
High School Diploma