Kharizma Crider
Bremerton,Washington
Summary
Confident and energetic customer service representative with a passion for serving customers. Excels in challenging and fast-paced environments, thriving on the opportunity to interact freely with customers and resolve issues quickly. Currently seeking a rewarding position that allows for continued customer service while contributing to increased customer retention efforts.
Overview
5
5
years of professional experience
Work History
Lead Residential House Cleaner
Sabines lifestyle
Poulsbo, WA
03.2023 - Current
- Promoted to Head House Cleaner within 1 year of employment
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Naval Base House Cleaner
Yes we can carpentry
Poulsbo, WA
11.2022 - 02.2023
- Coordinated with employer on cleaning schedules
- Provided excellent cleaning services up to par with Navy standards
- Self-reliant when completing each job assignment
- Worked in a team setting and delegated as needed
- Maintained communication with other contractors to complete job
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Sales Associate
Marshall's
Silverdale, WA
08.2021 - 01.2023
- Provided leadership, direction, and guidance to a team of six
- Managed and multi-tasked front registers and customer purchases
- Problem-solved customer concerns and questions in a friendly, timely manner
- Assisted customers with store credit card applications
- Ability to lift 50 lbs +
- Successfully worked in a team environment
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Wendy's
07.2019 - 07.2021
- Multitasked in a high paced environment
- Managed other crew members and delegated as needed
- Worked well with teammates and accepted coaching from management team.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Prepared products following restaurant, health, and safety standards and procedures.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Education
Diploma -
North Kitsap High School
Poulsbo, WA06.2021
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Health and safety compliance
- Quality Assurance
- Problem-solving abilities
- Quick Learner
- Strong Work Ethic
- Multitasking
Timeline
Lead Residential House Cleaner
Sabines lifestyle
03.2023 - Current
Naval Base House Cleaner
Yes we can carpentry
11.2022 - 02.2023
Sales Associate
Marshall's
08.2021 - 01.2023
Crew Member
Wendy's
07.2019 - 07.2021
Diploma -
North Kitsap High School