Khatia Andrade-Mendez
3077 S Zenobia St, Denver,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Busser
4G's Mexican Restaurant
06.2019 - 05.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Waitress
4G's Mexican Restaurant
06.2019 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Host
4G's Mexican Restaurant
10.2020 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Customer Service Representative
Domino's Pizza
01.2023 - 05.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Burlington
09.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Assistant Manager
Domino's Pizza
01.2024 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Some College (No Degree) -
University of Northern Colorado
Greeley, COSome College (No Degree) - Medical Assistant
Community College of Denver
Denver, COHigh School Diploma -
Strive Prep - Smart Academy
Denver, CO06.2023
Skills
- Money Handling
- Customer Service
- Problem Resolution
- Decision-Making
- Multitasking Abilities
- Problem-Solving
- Time Management
- Organizational Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Domino's Pizza
01.2024 - Current
Cashier
Burlington
09.2023 - 12.2023
Customer Service Representative
Domino's Pizza
01.2023 - 05.2023
Host
4G's Mexican Restaurant
10.2020 - 05.2023
Busser
4G's Mexican Restaurant
06.2019 - 05.2023
Waitress
4G's Mexican Restaurant
06.2019 - 05.2023
Some College (No Degree) -
University of Northern Colorado
Some College (No Degree) - Medical Assistant
Community College of Denver
High School Diploma -
Strive Prep - Smart Academy
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