Khayla Dill
Philadelphia,PA
Summary
Proven track record of enhancing efficiency and customer satisfaction at Target through innovative process improvements and exceptional service. Skilled in workplace safety and clear communication, adept at fostering teamwork and collaboration. Excelled in roles requiring customer relations and restocking skills, significantly reducing accidents and boosting team morale.
Overview
5
5
years of professional experience
Work History
Target Worker
Target
Philadelphia, PA
01.2024 - Current
- Increased production efficiency by streamlining processes and implementing time-saving strategies.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
- Improved team morale and productivity through effective communication and active listening skills.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
- Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
Food Server
White Horse Village
Newtown Square, PA
05.2022 - 01.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
ShopRite
Drexel Hill, PA
10.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Dental Receptionist
Kids Smiles
Philadelphia, PA
02.2019 - 08.2021
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
Education
Philadelphia Electrical & Tech School
Philadelphia, PA06.2021
Skills
- Cleaning
- Customer Service
- Restocking skills
- Customer Relations
- Teamwork and Collaboration
- Workplace Safety
- Following Instructions
- Clear Communication
Timeline
Target Worker
Target
01.2024 - Current
Food Server
White Horse Village
05.2022 - 01.2023
Cashier
ShopRite
10.2021 - 04.2022
Dental Receptionist
Kids Smiles
02.2019 - 08.2021
Philadelphia Electrical & Tech School