Khaylia Brown
Rockville,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Lane Inspector
Opus Inspection Inc.
05.2023 - 09.2024
- Greeted customers entering station and responded promptly to customer needs.
- Provided outstanding customer service.
- Performed emissions tests using appropriate equipment and adhered to prescribed rules, standards and procedures.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Deli Associate
Safeway
08.2022 - 11.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cashier
Giant Food
08.2021 - 03.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Store Associate
Petco Animal Supplies Stores Inc., Unleashed
10.2019 - 02.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Customer Service Clerk
Harris Teeter
09.2016 - 11.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
Education
Bachelor of Education -
Montgomery College
Rockville, MD06-2028
High School Diploma -
Watkins Mill High School
06.2016
Skills
- Cash Management
- Money Handling
- Active Listening
- Customer Service
- Emissions Inspection
- Organization
- Data collection
- Verbal and written communication
Timeline
Lane Inspector
Opus Inspection Inc.
05.2023 - 09.2024
Deli Associate
Safeway
08.2022 - 11.2022
Cashier
Giant Food
08.2021 - 03.2022
Store Associate
Petco Animal Supplies Stores Inc., Unleashed
10.2019 - 02.2021
Customer Service Clerk
Harris Teeter
09.2016 - 11.2017
High School Diploma -
Watkins Mill High School
Bachelor of Education -
Montgomery College
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