Lesheena Merrell
Lansing,IL
Summary
Well- rounded, operationally driven, self-motivated individual seeking an opportunity to utilize & enhance work experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Lane Inspector
Opus
11.2023 - Current
- Perform emission inspection functions following established procedures, enter and verify vehicle information with computer data.
- Process registration renewals
- Direct motorists in and out of the station, provide test results, instruct customers on next steps in the inspections process, collect inspection fee
- Other job duties as assigned.
Clerical Assistant
Fur Salon/ Fur Services
07.2019 - 09.2020
- With customer service, staff development, merchandise presentation, selling events, sale promotion and stockroom controls
- In addition, has ownership for all aspects of a specific merchandise category including sales performance, inventory control and customer service
- Oversees the technical, administrative duties of the Fur department and manage all back of the house functions in, typically department that have very intensive and detailed operating standards and procedures
- Demonstrates timely follow-up and follow-through on customer requests and commitments
- Ensure audit compliance
- Demonstrate flexibility and ability to adapt to the changing needs of the business
- Performed a cycle count in house once a month for a desired style of merchandise
- Intimately worked directly with suppliers to meet in house business needs weekly
- Is knowledgeable and educates self and others on fur merchandise.
- Answered office phone and emails to schedule appointments, answer questions and document information.
Optimum Support Team Member
07.2002 - 07.2019
- Holds full responsibility for complete inventory and stocking of all shipments in Men’s department
- Remove items from receiving and organize in back stockrooms
- Oversee price change along with everyday cleanliness in Men’s department
- Primarily assist in daily operations of $11M a year Men’s department, as well as assist in the operations of Handbags, Women’s shoes and Women’s clothing departments
- Partnering with management to hold associates accountable with stock integrity and cleanliness
- Maintain and operate store technology for everyday operations (RF Scanner and Computers applications)
- Responsible for processing Return to Vendors, Price Changes, and Destroy in fields
- Assist with inventory balances of shipped merchandise
- Work closely with Store Management and Associate to fulfill customer orders and transfer in a timely manner
Education
CPR, AED, & First Aid Chicago, IL Basic Life Support -
04.2018
No Diploma - Studies Accounting
Northern University College
Dekalb, IL08.2001
Diploma -
Westinghouse Careers Academy
Chicago, IL06.2000
Skills
- Customer Service
- Attention to Detail
- Self-Motivated
- Problem-Solving
- Reliable and Punctual
- Service Oriented
- Receiving Policies and Procedures
- Safety Procedures
Timeline
Lane Inspector
Opus
11.2023 - Current
Clerical Assistant
Fur Salon/ Fur Services
07.2019 - 09.2020
Optimum Support Team Member
07.2002 - 07.2019
CPR, AED, & First Aid Chicago, IL Basic Life Support -
No Diploma - Studies Accounting
Northern University College
Diploma -
Westinghouse Careers Academy
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