Imelda Emiliano
Algonquin,IL
Summary
Bilingual customer service professional with a focus on integrity and empathy. Proven ability to resolve inquiries and enhance interactions in a fast pace environment.
Overview
3
3
years of professional experience
Work History
Lane Inspector
Opus Inspection Inc.
08.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Resolved customer inquiries in both English and Spanish, enhancing communication efficiency.
- Conducted thorough inspections of vehicle lanes to ensure compliance with safety regulations.
- Monitored and documented inspection results, identifying trends and areas for improvement.
- Issued new yearly registrations and plate stickers.
- Authorized to sell Seven Day Plate Permits
Education
GED -
Elgin Community College
Elgin, ILSkills
- Customer service excellence
- Work ethic and integrity
- Patience and empathy
- Problem-solving
- Bilingual in Spanish
- Fast learner
- Excellent attention to detail
Timeline
Lane Inspector
Opus Inspection Inc.
08.2023 - Current
GED -
Elgin Community College