Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khayriyyah Crosby

Stroudsburg,PA

Summary

Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience.

Overview

25
25
years of professional experience

Work History

Crew Member

Wendy's
East Stroudsburg, PA
11.2022 - 04.2024

Food safety, kitchen preparation for cold and hot food products, preparing sandwiches, customer service, inventory, stocking, and prepared hot and cold drinks. Training new crew members.

Call Center Representative

Contenianl finance
Buffalo, NY
12.2021 - 05.2023

Helping customers meet their financial goals, take payments, suggest workout programs, outbound calls, daily memos, educating customer on ways necessary to help eliminate their debt, while providing customer service

Manager

Popeye's® Louisiana Kitchen
Stroudsburg, PA
10.2018 - 01.2021

Food safety, training and hiring crew members, stocking, cleaning, and customer service.

Deli Manager

Weiss
Stroudsburg, PA
10.2013 - 03.2018

Training new employees, food safety, inventory, alcohol sales, line cook, stocking, scheduling, customer service, prepared special orders for large groups, prepared handmade pizzas and salads. Maintained a healthy and clean work environment.

Office Manager

Hillside Inn
East Stroudsburg, PA
01.1999 - 09.2010

Booking rooms for guests while providing a daily activity for guests to enjoy the amenities. Staff scheduling, reservations, proposals, office duties, housekeeping, short-order cooks for main events, bartenders on weekends, and training new staff members.

Education

Human Resource Management

Kaplan University
Davenport, IA
01-2020

Skills

  • Telemarketing
  • Cold calling
  • Phone Etiquette
  • Skilled in Outbound Sales Techniques
  • Sales
  • Upselling
  • Negotiation
  • Computer Skills
  • Customer service
  • Hospitality service expertise
  • Food safety
  • Crew leadership
  • Housekeeping

Timeline

Crew Member

Wendy's
11.2022 - 04.2024

Call Center Representative

Contenianl finance
12.2021 - 05.2023

Manager

Popeye's® Louisiana Kitchen
10.2018 - 01.2021

Deli Manager

Weiss
10.2013 - 03.2018

Office Manager

Hillside Inn
01.1999 - 09.2010

Human Resource Management

Kaplan University
Khayriyyah Crosby