Khazedel Battad
Kodiak,USA
Summary
Knowledgeable airport services professional with 11-years progressive experience in the field. Good relationship-building and problem-solving abilities with a resilient and adaptable approach. Positive, upbeat and friendly team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Seafood Processor
Silver Bay Seafoods, Kodiak Alaska
Kodiak, Alaska
01.2024 - Current
- - Segregate product on conveyor belt or table according to grade, color, size
- And place products in containers, or on designated conveyors.
- - Clean, scrape, trim, and fillet products
- - Gather, weigh and tally roe baskets
- - Pack products in baskets, cans, boxes, barrels, totes, or crates for storage or shipment.
Lead Passenger Service Agent
Menzies Aviation, Guam USA
Guam, USA
01.2012 - 08.2023
- - Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- - Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- - Checked in luggage and confirmed all carry-on items met federal requirements.
- - Monitored security and maintained operational protocols.
- - Escorted handicapped passengers from terminal to aircraft.
- - Oversaw ticketing, gate, and ramp services
- - Performing calculations and tasks related to aircraft weight and balance.
- - Assigning agents on their different positions.
- - Trained new agents.
Education
Civil Engineering
Columban College
Bario Barretto Olongapo City, Philippines03.2004
Diploma - undefined
St. Anthony High School
Matain Subic Zambales, Philippines03.2002
Skills
- > Security Screening
- > Coordinating Schedule
- > FAA Regulation
- > Boarding Gate Procedure
- > Check in Procedure
- > Customer Service Management
- > Fares Calculation / Ticketing Reservation
- > Tsa Collaboration
- > Performance Improvements
- > Problem solving
- > Stress Management
Timeline
Seafood Processor
Silver Bay Seafoods, Kodiak Alaska
01.2024 - Current
Lead Passenger Service Agent
Menzies Aviation, Guam USA
01.2012 - 08.2023
Diploma - undefined
St. Anthony High School
Civil Engineering
Columban College