Kheaira A. Peguese
Accounts Payable Clerk
Virginia Beach,VA
Summary
Financial-Administrative Professional with over three years of clerical experience concerning over 290 real estate investment, property management, and construction sites across the United States. Known for utilizing key organizational skills such as book-keeping through multiple platforms, physical and electronic invoicing, along with the approval and release of payments in diverse accounts. Demonstrated expertise in creating interpersonal relationships with customers, thriving in fast paced environments, and communication operations. Committed team player seeking opportunities of continuous growth and development as a whole.
Overview
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Accounts Payable Clerk
Vivmark Financial Fka AvalonBay Communites
02.2023 - Current
- Reconciles and researches supplier invoice discrepancies using Workday Portal, Salesforce, and ServiceNow for a timely resolution.
- Collaborates with team members to identify areas of improvement, such as streamlining the standard operating procedure in EdenRed Pay for more effective payment release.
- Maintained accurate financial records across platforms, including Microsoft Excel, Microsoft Word, JPM Integrated Payables, and Salesforce.
- Manages and responds to inquiries from customers and vendors by providing personalized service and solutions.
- Organizes and maintains the confidentiality of physical payments and their tracking information.
Insurance Customer Service Representative
GEICO, Government Employees Insurance
06.2019 - 02.2022
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction, managing over 50 calls per day.
- Consulted with outside parties, such as banks to resolve discrepancies and create expert solutions.
- Initiated outbound customer calls to review policy and late payments to avoid lapse in coverage.
- Maintained thorough knowledge of industry trends and product offerings by continuing education to renew insurance licenses; providing accurate information to clients at all times.
Key Coordinator
AVIS Budget Group
07.2017 - 06.2019
- Reduced division Key Expense by $2 million plus new key department related expenses compared to 2016 expenditures of $8.5 million
- Ensured de-fleet and key request were shipped to correct Avis Budget location and adhered to Key Fulfillment's policies
- Utilized daily reporting to ensure shipment of pre-pull and secondary request for assigned ABG locations.
- Studied processes using data entry, implemented cost reductions, and developed reporting procedures to maintain administrative workflow.
Education
General Studies/Fine Arts
Tidewater Community College
Virginia Beach, Va 07.2017 - 07.2019
Advanced Diploma -
Salem High School
Virginia Beach, VA 09.2012 - 06.2016
Skills
Word, Outlook, Excel, and Salesforce Literacy
Workday Portal/ Data Analyzing Procedures
Data Entry/ Recordkeeping
Communication and Customer Service
Interpersonal Relationship Building
Expense and Reimbursement Reporting
Accomplishments
- Part of a group effort at AvalonBay Communities, to have 7-10 day process expedited into 24 hours, by resolving a combination of errors quickly.
- Proficiently and accurately reviewed, verified, and released supplier payments totaling over $9 billion dollars during the year 2025 alone.
- AvalonBay Communities' employee of the month for April 2025, representing core values and cultural norms.
- Created a standard operating procedure on how review and release payments more effectively using EdenRed Pay after observing others on the team.
Timeline
Accounts Payable Clerk
Vivmark Financial Fka AvalonBay Communites
02.2023 - Current
Insurance Customer Service Representative
GEICO, Government Employees Insurance
06.2019 - 02.2022
Key Coordinator
AVIS Budget Group
07.2017 - 06.2019
General Studies/Fine Arts
Tidewater Community College
07.2017 - 07.2019
Advanced Diploma -
Salem High School
09.2012 - 06.2016