Khen Hoang
Summary
Dedicated and compassionate professional with a history of advancing in any environment. Loyal and trustworthy. Able to work alone or as part of a team. Possessing great leader ship and management skills. Quick to learn and adapt to any job. Competitive and also hard working.
Overview
12
12
years of professional experience
Work History
Sushi Chef / Sous Chef
Bamboo Sushi
06.2021 - Current
- Prepared high-quality seafood, rice and ingredients for sushi.
- Assisted with menu development and planning.
- Modernized work processes to reduce guest wait times and boost daily output.
- Coordinated with vendors to order supplies and maintain high quality standards.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled costs to keep business operating within budget and increase profits.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained staff on proper procedures as well as safety regulations and productivity strategies.
Sushi Chef / Shift Lead
Hapa Sushi
01.2019 - 06.2021
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Prepared high-quality seafood, rice and ingredients for sushi.
- Modernized work processes to reduce guest wait times and boost daily output.
- Coordinated with vendors to order supplies and maintain high quality standards.
Bartender / Shift Manager
Bonchon
04.2018 - 01.2019
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Served high customer volumes during special events, nights, and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Warehouse Workers
UPS
01.2017 - 05.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Consistently lifted materials weighing as much as 80 pounds.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Merchandiser
TNG Merchandising
04.2017 - 01.2018
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Cashier/Team Lead /Shipping and Receiving Manager
Follett Higher Education Group
12.2014 - 01.2017
- Maintained stock to meet expected customer demand.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
- Restocked and organized merchandise
- Trained team members on cash register operation and cash handling.
- Managed shipping and receiving team
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Unloaded, sorted and stored incoming merchandise.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
Cashier
Family Dollar
01.2012 - 04.2014
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Set up new sales displays each week with fresh merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Interboro Senior High School
Prospect Park, PA2012
Skills
- Interpersonal
- Leadership
- Management
- Critical thinking
- Problem-solving
- Decision-Making
- Time management
- Data analysis
- Budgeting
- Knife / Cooking
- Organization
- Teamwork
Languages
Chinese (Cantonese)
Native or Bilingual
Hobbies
- Fishing
- Art and crafts ( 3D printing, Vinyl , stickers, rugs, ect. )
- Cars cosmetic / Mechanic
- Gaming
- Cooking
Timeline
Sushi Chef / Sous Chef
Bamboo Sushi
06.2021 - Current
Sushi Chef / Shift Lead
Hapa Sushi
01.2019 - 06.2021
Bartender / Shift Manager
Bonchon
04.2018 - 01.2019
Merchandiser
TNG Merchandising
04.2017 - 01.2018
Warehouse Workers
UPS
01.2017 - 05.2018
Cashier/Team Lead /Shipping and Receiving Manager
Follett Higher Education Group
12.2014 - 01.2017
Cashier
Family Dollar
01.2012 - 04.2014
High School Diploma -
Interboro Senior High School
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