Kheondra Rancher
Bessemer,AL
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Volunteer - Resident Service
Bessemer Housing Authority
Bessemer, AL
06.2025 - Current
- Provide direct assistance to individuals participating in activities, events, or other outreach initiatives.
- Utilize problem solving skills and organized skills to manage multiple tasks simultaneously.
- Developed strong communication skills while providing customer service to the tenants of BHA.
Delivery Driver
Amazon
Irondale, AL
09.2023 - 05.2025
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Customer Service Representative
Wells Fargo
Homewood, AL
11.2021 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Associate
DTLR
Bessemer, AL
05.2018 - 08.2021
- Enhanced customer engagement through personalized service and product recommendations.
- Managed inventory levels, ensuring accurate stock availability for high-demand items.
- Collaborated with team members to achieve daily sales targets and improve overall performance.
Education
High School Diploma -
Bessemer City High School
Bessemer, AL05-2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Valid Driver's license
- Clean driving record
Timeline
Volunteer - Resident Service
Bessemer Housing Authority
06.2025 - Current
Delivery Driver
Amazon
09.2023 - 05.2025
Customer Service Representative
Wells Fargo
11.2021 - 09.2023
Sales Associate
DTLR
05.2018 - 08.2021
High School Diploma -
Bessemer City High School