Khethiwe Kgosiesele

• Process rental applications and provide detailed explanation of agreements
• Deliver exceptional customer service, enhancing advertising techniques
• Inform clientele about the different types of vehicles
• Manage scheduling and inventory for car repairs and maintenance
• Consistently ensured cars were clean and presentable upon pickup.
• Address and resolve customer concerns professionally and efficiently
• Handled payment collection, banking tasks and petty cash management

• Supported in the management of church administrative responsibilities
• Gained experience by working with different departments as a volunteer.
• Oversaw banking operations and ensured proper management of petty cash.
• Maintained accurate and up-to-date membership records
• Created a comprehensive church directory.
• Monitored and reported on church activities regularly

• Generated leads to drive company sales
• Successfully marketed, sold, and rented properties
• Facilitated contract discussions and created purchase contracts
• Offered property tours and assistance to clients
• Evaluated and finalized purchase offers

• Maintained accurate and up-to-date employee records
• Maintained a high level of professionalism while handling employee requests
• Streamlined and scheduled interview processes
• Compiled employment contracts
• Facilitated disciplinary hearings
• Organized training and development workshops
• Facilitate clear understanding and compliance with company policies

• Ensured accuracy and completeness of project documentation
• Managed and oversaw project timelines and deliverables.
• Maintained knowledge of construction standards and regulations during tenure
• Organized and maintained filing system for improved document retrieval efficiency
• Responsible for overseeing payroll and petty cash
• Managed and updated employee records efficiently

RETAIL SALES EXECUTIVE

• Enhanced customer service and efficiently handled inquiries
• Enhanced sim card activation and registration processes
• Enhanced efficiency in capturing contracts details
• Managed inventory and cashier operations
• Captured new contracts, added additional lines and facilitated account transfers

ACTING RETAIL SALES SUPERVISOR ; GHANZI BRANCH (OCTOBER 2008-JUNE 2009)

• Coordinated sales promotions
• Oversaw team performance to optimize productivity.
• Promoted individual growth and teamwork skills through training programs and team-building activities.
• Maintained accurate and streamlined stock management at the branch
• Ensured adherence to security and cash handling procedures
• Ensured compliance with VAT regulations
• Managed and monitored petty cash
• Staff appraisals
• Enhanced credit control and account approval processes
• Enhanced the skills of the team through training programs
• Oversaw operations of courier services
• Ensured customer satisfaction through effective after-care services

• Promoted and facilitated the sale of multiple banking solutions
• Streamlined client interactions
• Successfully handled and resolved customer inquiries
• Streamlined loan and credit card application processes
• Escalated customer queries promptly
• Optimized processing methods for transactions

• Managed a team of contractors effectively ensuring efficient project execution and completion.
• Managed machinery efficiently and effectively
• Ensured complete and accurate preparation of tender documentation
• Managed procurement and facility operations
• Managed files by keeping accounts payable up to date
• Handled multiple administrative responsibilities like copying documents, typing reports, and recording meeting minutes.
• Managed processing of invoices, statements, and payments with accuracy.
• Maintained accurate financial records and reports.