Nathan E. Wingate
Springfield,MO
Summary
Experienced professional seeking a management position in a dynamic and stimulating organization. Committed to leveraging skills and experience to drive team success and organizational growth. Dedicated to enhancing leadership abilities and collaborating with diverse individuals to achieve common goals. Eager to tackle new challenges and make a meaningful impact in a forward-thinking company.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Avis Car Rental/Bobs Rental
07.2023 - 10.2024
- Overseeing daily operations including training of staff and daily goal setting for production
- Daily vehicle inventory, inspections of vehicles, damage and insurance claims
Operations Manager and Trainer
Hertz Car Rental
08.2014 - 06.2023
- Audit compliance, quality control supervisor, lot structure & organization
- Motivate staff to reach corporate goals
- Set-up and work with local vendors, provide daily structure in game plan to achieve daily quotas while delivering on time
- Operations Manager-Promoted in 2018
- Duties included: daily operational tasks, goal setting, scheduling payroll
- New hire training, continual sales training, customer service/customer relations/customer resolution
- Lead Counter Agent -Promoted in six months, managed daily operations, counter
- Counter Sales Agent- Managing counter and daily operations, strong customer service
- Awards - Awarded Regional Employee of the Month, Graduated Hertz Management Training Evolution Program
Inbound Sales Representative
Hilton Inbound Transfer (GMC Inc.)
03.2012 - 07.2014
- Strong sales closer, extensive phone sales, excellent customer service
Customer Service/Sales Manager
Michaels, John & Edwards Financial Services
07.2007 - 02.2012
- Call center management/managed daily operations, service & up sale abilities, front-line management duties, hired & trained staff, monitored performance of personnel
Sales Manager
Hammer
07.2005 - 07.2007
- Business account collections
Education
Mass Communications - Mass Communications
Ozarks Technical College
Springfield, Missouri01.2001
Mass Communications - Mass Communications
Missouri Southern College
Joplin, Missouri01.2000
Skills
- Trainer
- Customer Service
- Team Building
- Sales Training
- Operations Management
- Performance monitoring
- Safety oversight
- Customer relationship development
- Production
- Marketing
- Budgeting and cost control strategies
- Policy and procedure modification
- Scheduling and calendar management
- Credit and collections
- Problem-solving abilities
- Multitasking Abilities
- Team Management
- Reliability
- Conflict Resolution
- Risk Assessment
- Professionalism
- Staff Motivation
- Inventory Control
- Work Delegation
- Deadline Adherence
- Communication Skills
Timeline
Operations Supervisor
Avis Car Rental/Bobs Rental
07.2023 - 10.2024
Operations Manager and Trainer
Hertz Car Rental
08.2014 - 06.2023
Inbound Sales Representative
Hilton Inbound Transfer (GMC Inc.)
03.2012 - 07.2014
Customer Service/Sales Manager
Michaels, John & Edwards Financial Services
07.2007 - 02.2012
Sales Manager
Hammer
07.2005 - 07.2007
Mass Communications - Mass Communications
Missouri Southern College
Mass Communications - Mass Communications
Ozarks Technical College
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