Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khianna Thomas

Atlanta,GA

Summary

Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Overview

6
6
years of professional experience

Work History

Insurance Advocate

Anthem
03.2021 - 09.2023
  • Be of service to beneficiaries and dependants with all questions regarding claims and further assistance
  • Investigation of denied claims due to incomplete documentation and errors
  • Give an explanation of different insurance plans available
  • Call and send faxes of EOBs to physicians offices.

Cashier

Dollar General
05.2018 - 01.2019
  • Be of service to customers regarding product and service related questions
  • Unload and stock 35+ boxes daily, commended by management for superb performance
  • Handle all cash and electronic payments.

Security Guard

Argus Event Staffing
08.2017 - 01.2018
  • Provide security to the property
  • Operate walkie talkies and the monitoring of closed circuit television cameras
  • Direct all traffic and guest flow to maintain a smooth operation.

Education

High School Diploma -

The American Academy
Atlanta, GA
01.2019

Skills

  • Proficient in MS Word
  • Excel and Outlook
  • Risk Assessment

Timeline

Insurance Advocate

Anthem
03.2021 - 09.2023

Cashier

Dollar General
05.2018 - 01.2019

Security Guard

Argus Event Staffing
08.2017 - 01.2018

High School Diploma -

The American Academy
Khianna Thomas