Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
6
6
years of professional experience
Work History
Insurance Advocate
Anthem
03.2021 - 09.2023
Be of service to beneficiaries and dependants with all questions regarding claims and further assistance
Investigation of denied claims due to incomplete documentation and errors
Give an explanation of different insurance plans available
Call and send faxes of EOBs to physicians offices.
Cashier
Dollar General
05.2018 - 01.2019
Be of service to customers regarding product and service related questions
Unload and stock 35+ boxes daily, commended by management for superb performance
Handle all cash and electronic payments.
Security Guard
Argus Event Staffing
08.2017 - 01.2018
Provide security to the property
Operate walkie talkies and the monitoring of closed circuit television cameras
Direct all traffic and guest flow to maintain a smooth operation.