Khiem Soria

• Warehouse Operations: Streamlining daily workflows to improve productivity.
• Shipping & Inventory Management: Ensuring timely distribution and maintaining precise inventory levels.
• Receiving & Storage: Managing the accurate intake and organized placement of goods.
• Coordinated inbound and outbound shipments to ensure timely delivery.
• Managed inventory levels to maintain optimal stock availability.
• Managed daily operations of the warehouse including receiving, storing, sorting and dispatching goods.
• Oversaw warehouse layout for efficient space utilization and workflow.
• Streamlined communication between teams to improve operational workflow.
• Safety and Compliance: Adhering to all regulatory standards and maintaining a safe work environment.
• Developed training program for new staff on safety protocols and operational procedures.
• Implemented best practices for order picking and packing processes.
• Managed key operational areas to ensure efficiency and effectiveness.
• Customer Service & Leadership: Providing excellent service while leading the team to meet operational goals.

Communicated with 3PL warehouses about upcoming purchase orders and shipments to align quantities.

• Received and put away freights accurately while moving, loading, and unloading a variety of goods.
• Operated forklifts to transport materials within busy warehouse environment.
• Loaded and unloaded shipments accurately using material handling equipment.
• Inspected forklifts daily for safety compliance and operational readiness.

• Working as a Drayage CSR/dispatcher, monitoring status of customers' shipments and updates daily, contacted drivers daily to confirm status/ETA and communicated arrangements to customers, coordinated appointments from LA/LB ports for pickups and informed customers of delivery schedules.
• Managed customer inquiries through phone and email communication.
• Resolved issues by coordinating with various departments for effective solutions.
• Provided product information and support to enhance customer satisfaction.

• Working as a Drayage CSR/dispatcher, monitoring status of customers' shipments and updates daily, called drivers daily to check status/ETA and communicated arrangements to customers, coordinated appointments from LA/LB ports for pickups and informed customers of delivery schedules.

• Manage the inventory control department in warehousing distribution.
• Ensured accuracy of inventory control policies and procedures.
• Communicated with all departments regarding merchandise discrepancies and changes.
• Conducted inventory counts and resolved discrepancies.
• Ensured products were clearly labeled and organized in designated locations.
• Verified product condition upon receipt to maintain quality standards.
• Ensuring products are visible in location.
• Sorted and segregated products according to inventory management procedures.
• Prepare, organize & supervise physical inventory.

• Ensured products were received in optimal condition, minimizing damage.
• Verified merchandise receipt list against freight to maintain inventory accuracy.
• Ensured proper sorting and segregation of products.
• Placed labels accurately on product cases.