Khin Kyaw
San Bernardino,CA
Summary
Diligent Apparel Clerk skilled at keeping racks full and promoting strong customer sales. Handles cashier, customer service and display maintenance tasks with excellent time management and prioritization abilities. Familiar with inventory auditing and promotional preparation work.
Overview
9
9
years of professional experience
Work History
Clothing Sales Associate
Shwe Yee Mon Clothing Wholesale &retail
Yangon, Yangon
03.2020 - 02.2021
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Engaged in upselling and cross-selling techniques to increase sales and enhance customer satisfaction.
- My best ability is what I need for my selling level; I can draw up my market.
- Achieved personal and store sales goals with sound customer service and sales protocol.
- Replenished supplies such as hangers, bags, and tags when necessary.
- Addressed customer requests for certain items and resolved service issues to maximize satisfaction.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Recovered and organized stock throughout each shift to keep racks customer-ready.
- Developed knowledge of current fashion trends and styles to better assist customers.
- Developed strong product knowledge to answer customer questions and make recommendations effectively.
- Maintained knowledge of sales and promotions, return policies, and security practices.
Car Retailer (Buy &Seller)
Own Business(Highway Star Korea Car Buy &Sell)
Yangon, Yangon
01.2014 - 02.2021
- Handled customer complaints professionally while ensuring satisfaction levels remained high.
- Planned, organized, and executed promotional events for my showroom.
- Conducted regular price checks to ensure competitive pricing strategies were met.
- Take care of customer service.
- Have responsibilities after-sales service.
- Always give a warranty to the customer for selling cars.
- Greeted customers to determine wants or needs.
- Generated weekly sales reports for management review.
Customer Service Director
Own Business (Myanmar Highway Star Travels&Tours )
Yangon, Yangon
01.2012 - 02.2021
- Improved operational efficiencies while managing work requests, store inventory, equipment transactions, and changes.
- Coordinated cross-functional teams to develop comprehensive solutions for complex requests from customers.
- Evaluated individual and team business performance and identified opportunities for improvement.
- I expect marketing skills and always analyze with my team.
- I have clearly seen market demand and customer-like.
- Provided guidance on customer service strategies to ensure satisfaction goals were achieved.
- Created and managed budgets for travel, training, and team-building activities.
- Worked closely with marketing teams on promotional campaigns targeting customers.
- Re-designed quality program to accurately evaluate team performance and provide feedback.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed routine maintenance and repair.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science -
University of Yangon
Yangon,Myanmar(Burma)01-2002
Skills
- Register operation
- Product processing
- Display merchandising
- Pricing
- Customer needs assessment
- Brand awareness
- Fashion knowledge
- Store maintenance
- Cross-selling strategies
- Styling advice
- Marketing strategies
- Sales
- Strong interpersonal skills
- Cash handling proficiency
- Inventory management
- Seasonal displays
Timeline
Clothing Sales Associate
Shwe Yee Mon Clothing Wholesale &retail
03.2020 - 02.2021
Car Retailer (Buy &Seller)
Own Business(Highway Star Korea Car Buy &Sell)
01.2014 - 02.2021
Customer Service Director
Own Business (Myanmar Highway Star Travels&Tours )
01.2012 - 02.2021
Bachelor of Science -
University of Yangon